Paultons Family Theme Park (Hampshire)
Mixed experiences at Paultons - Paultons Family Theme Park (Hampshire) Theme Park / Zoo National

Newest Review: ... lights and the characters. It is very themed, each ride has a name - for example, "Miss Rabbit's Balloon Ride" with a picture ... more

Mixed experiences at Paultons
Paultons Family Theme Park (Hampshire)

Bob

Author Name: Bob

Product:

Paultons Family Theme Park (Hampshire)

Date: 08/05/11

Rating:

Advantages: Peppa Pig world is great! Clown show is good.

Disadvantages: Price, poor attractions, rude staff, questionable condition of some rides

We went to Paultons three weeks ago as my daughter wanted to visit the new Peppa Pig world.

Peppa Pig world is fantastic for the younger child and has a number of rides aimed at the very young. It's clean, brightly coloured and fun!

A couple of criticisms of Peppa Pig world though: The gift shop is an absolute rip off and by rip off I mean prices are 4x what you'd pay on Amazon!

Secondly, the george dragon ride is very badly designed. Each dinosaur has only two seats, the from seat only suitable for a child under 1m, the back suitable for an adult. If you have a young child over 1m tall they have to ride alone or not at all! No seat belts are available and it's easy for a child to fall off.

The rest of the park, however, is not really up to standard. The food stalls are overpriced and the food is stodge. It took me 40 minutes to buy a couple of coffees and a portion of chips, the staff are that slow!

Staff are rude and somewhat abrupt. Not really what a family wants!

There are various walk-through exhibits in the park, these are very worn and tired looking (eg WIld in the WIllows, Magic Forest). To be honest I don't know why they bother with attractions like this.

Other rides are also very worn. For example the astroglide is starting to rot in places and the handrails appear loose! The raging river ride has a safety rail on only one side meaning a scared child could easily stand up and fall off (No lap straps). These rides probably passed safety regs 20 years ago when they were first made but they feel (And appear) as though they are unsafe.

Another issue that needs sorting is that of priority armbands. One couple told us how it's possible to go to Customer services, tell them your child is 'special needs' and you get priority armbands that let you queue jump. They had done this themselves and there were other families around who's children appeared to have no problems but had coloured armbands. When we complained to a member of staff they said it was "tough" but that we should maybe try cheating the system in the same way!! Maybe Paultons should ask for proof before issuing priority bands to save p1ssing everyone else off..?

Newer rides are fab though, such as Cobra and the Edge and we didn't get to go on everything we wanted as the park started winding down at 5.30pm.

There is a twice daily live performance by scott the clown which was very good.

Would we go again? No. However, Peppa Pig world is recommended.

Summary: Wouldn't go again.