This toaster is fantastic. I can't praise it enough!!
I had had several toasters prior to this investment purchase, all of which seemed to last 18 months to 2 years before they stopped working or became uneven in their toasting capacity.
I bought this toaster for £120 which at the time, my husband baulked at, stating I was mad, but 10 years on, he is in awe of this little gem and agrees with me that we would never now buy another toaster brand.
We bought a 4 slice in silver grey which has a lovely, almost glittery finish to it. It still looks new, aside from some discolouration on the stainless steel at the top.
The four toast sections all still work really well. I have toasted bagels, sliced bread, unsliced bread, pitta breads, pancakes etc and it has performed well on all types. It toasts quickly and really is perfection!
The only issue I have is that if you are doing three slices, the side of the slice that doesn't have another piece next to it seems to overdo slightly, I am not sure why!
The toaster is very well built with quality metals. It feels very solid. It has a lovely round plug (easily amused!)
The toaster is easy to use, with a turn dial which ticks nicely through the toasting period. There is a lovely lever which lifts the toast from the toasting cavity. This is a very smooth function and is simple to operate. There is no silly spring which projects the toast elsewhere!
There is a simple switch to change the toaster from a two to four slice toast process.
I have to say I think I probably have another 5 years out of this toaster, this is slightly unfortunate as they now do an Emma Bridgewater polka dot one I have my eye on!!
I completely recommend this toaster and think it is good value for the years of usage I have had.
I suppose the first question to address (it's the one I'm always asked) is why on earth someone would pay upwards of £140 for a toaster, when you can pick one up for a tenner. I would argue that the Dualit is not just any old toaster, and once you've used one, you won't go back to anything else. That may be high praise, but this really is a fantastic toaster - and in my opinion that's because it keeps things simple. No array of dials and buttons, to adjust time and temperature, just a single timer dial which allows you to cook your toast to perfection, whether you prefer it chargrilled or light golden.
This Dualit has four toasting slots, but there is an option to swap to 'two-slice mode', which means you can save heating up unused slots unnecessarily. The slots are wide, so are able to accommodate chunky slices of bread, muffins, bagels etc. - no need to stick to pre-sliced bread. When the time is up, there is no automatic 'pop-up' like most toasters have, so the toast stays warm for longer. This manual pop-up function also makes it easy to check your toast during cooking, so you can make sure it's cooked just the way you like it. It also has an easy-clean tray to collect any crumbs. Essentially, that's it, but when you add in the fact that the Dualit looks incredibly stylish on a kitchen worktop (especially as it's available in a good choice of colours), feels well made, and apparently replacement parts are easily available, although I've not needed any in the three years I've been using mine, it really is better value for money than it might first appear. And just to reiterate, the toast is fantastic. I've also invested in a warming rack that sits on the top and makes the Dualit ideal for croissants, buns etc - again, not cheap at around £12, but gives an extra dimension to the toaster.
I won't say that there aren't any drawbacks to the Dualit - the stainless steel casing can be a little tricky to keep looking its best, but I've found that a soft cloth is usually sufficient for keeping it shiny. Also, if you turn the dial further than intended, it can't be easily turned back to a shorter time, although as the toast can be popped up at any time, this is not really a huge problem. However, I stress that these really are very minor issues - I really haven't found anything substantial to complain about.
I've noticed that a lot of other manufacturers now seem to produce a toaster model that is similar to the Dualit, and I think this says a lot about how good this toaster is - imitation is the sincerest form of flattery, after all. However, I would suggest that you stick to the original and best, and if you like toast, this will be £140 well spent!
With extra wide 28mm slots to accommodate a Sandwich Cage The award winning ProHeat elements, a patented design which increases toasting efficiency & element longevity Toaster has a removable crumb tray and an adjustable rear foot Manually operated the Dualit toaster features switches to control the degree of browning and an ejector system which means that the toast does not pop up but stays warm until the ejector lever is pushed up / Short name: Dualit 40353