I have had this toaster for around four years. I have never had any problems with it and it was definately worth the money.
I do not use the attachment for crumpets etc so cannot really comment on that.
One thing i hate about some toasters is how a slice of bread does not completely fit in and you get a section of untoasted bread. With this toaster all sizes of bread will fit in completely therefore avoiding this problem. I says i can hold 4 slices and it can, comfortably. Some toasters claim to be able to hold four slices but in fact do not. This toaster does.
There is an easy to use dial for how much you want the bread toasted, this is very easily adjusted, good when different people in the same household like their toast differently.
Very good value for money, good toaster, highly recommended.
Short name: Kenwood TT997