I bought this toaster due to my old one not being big enough and burning toast alot, this toaster we have had over six months and had no problems with this at all it has space for four pieces of toast at a time and a great control system so you adjust the time you do your toast for. The toaster was well worth the money as it doesnt have crumbs dropping out the bottom like the old one and as the toast pops up it doesnt fly out at you. It is easy to clean and the chrome effect ensures it stays looking clean. The toaster is quite big so if you are looking for a slim line look for a different model but all in all i would definately recommend the toaster for familys or people who like four slices done at once and done well at that.