This toaster was purchased to match a kettle that I bought at the same time. This appliance looks nice and contemporary and is a bit different looking than to other toasters that you can get. It has room for four slices to be toasted which is very helpful if you have a family and they all toast the bread very evenly. One side does not get burnt and the other slightly done like in some other toasters I have had!!:) It has a warming rack which I must admit I have never really used as I find it totally impractical and just gets in the way really. I'm not sure if its me using it wrong or if it just doesn't particularly work, I find it easier just putting whatever I need to warm in the oven for a few minutes. The crumb tray is good as it does collect all of the crumbs and is easy to empty and keep the appliance clean. Overall I would recommend this aplliance as have been totally satisfied with this purchase