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Phillips is a Dutch multinational electronics company established in 1891 most notable in my mind for first introducing the compact audio cassette in 1963. As a quick note on the company themselves they have a great reputation for customer service, with a website supplying the usual FAQs, but also 3 ways to contact them with an problem; a none too expensive phone line, email or best of all live chat - But how do they do with toasters?
Well the answer is quite simply mediocre if the HD 2647/20 is anything to go by.
To start with this model is a aesthetically a great design. It is surprisingly compact for a 4-slice toaster and the lack of shine to the outer shell means that there's very few smudges from handling. It's very easy to clean including a clever 'touch opening' for the crumb tray. It's also fast and has easy to use settings.
However, there are quite few heavy downsides. First up is that as a negative to its compactness is that there is very little room for anything thicker than an average slice of bread (in my sorry experience, no toasted crumpets). Secondly is that it tends to get hot to the touch very quickly. Thirdly, and most importantly is that is simply doesn't toast very well. Anything below the 4th setting is a complete waste of time and most frustratingly, if you try to toast anything less than 4 slices at a time the sides come out uneven. Then if you try to toast a second lot immediately after the first, prepare for complete cremation (though to be fair I have found that true of most toasters I have tried).
Short name: Philips HD2647