AA The Driving School

AA The Driving School: Franchise Driving Schools are not Always the Best. (241 words)
by S Dear - written on 16/11/09
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I have had two not so pleasant experiences with instructors from Franchise schools. This is not to say that ALL driving instructors from these schools are bad ones; I am sure many are actually very good. But schools like the A.A or B.S.M. are like any large organisation. They can tend to lose sight of how important it is to treat their customers/pupils like individuals and not just see them as sources of income. When I phoned B.S.M the lady on the other end was quite nice, but I did have to tell her to stop using her sales pitch - she was talking too fast for me. It is just typical really. In my experience some of the best ...  Read the complete review

insulting instrutor and dis-organised organisation (149 words)
by an annoyed pupil - written on 25/06/09
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I booked an appointment based in Borehamwood. Due to certain reasons, I cancelled it at least 4 days in advance. However, on the day of the appointment, the instructor showed up, seeming not known about my cancellation. Two weeks later, I received an insulting call and a couple of messages from the female instrutor to ask for money otherwise she would submit summons in court. I told her all the details, but she would not bother to ask AA. I have done nothing wrong in this issue -- it seems that the AA did not notify the instrutor about the cancellation, then they denied everything and put all the blame on me! And the instrutors themselves seem to have no respect of their ...  Read the complete review

AA The Driving School: 24 pounds an hour for incompetence - don't pay more for less ... (215 words)
by daddylouis - written on 17/06/09
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I have personally grew dis-heartened by my South Manchester based AA instructor who generally turns up late, without even bothering to make an excuse up half the time, also he rarely initiates any kind of conversatioin to put you at ease. On a couple of occasions he has texted to say I've booked lessons I haven't making me feel guilty for having to cancel them, also he never has any change about his person and the diesel is always running dangerously low during the lesson. As an instructor on the whole I really get the impression that he'd rather not be there. He quickly loses patience with you and raises his voice destroying your confidence; at ...  Read the complete review

Express Review on AA The Driving School
by Phil Sheehy - written on 16/05/09
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DO NOT USE AA DRIVING SCHOOL!!

One of the key requirements of any driving instructor is to turn up for the lesson .... AA instructors do not turn up! It is as simple as that and there is nothing more to say. They are totally useless and the HeadOffice call centre has an unhelpful attitude when you are calling to ask where your instructor is - you spend more time on the phone than in the car.

DO NOT USE THEM ... PLEASE, FOR YOUR OWN SANITY !!

Express Review on AA The Driving School
by Kini01 - written on 27/11/08
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My partner recieved his full licence upon doing a few driving lessons with an AA driver. Damn what a mistake. I mean he's the one that taught me how to drive but he does have bad driving habits...when he went through AA as I had gone to another driving school our opininons on raod safety and driving were 2 different opininons. He's gone from bad to worse and has always used his AA instructor as a good istructor. What ever the man showed him is definately not fit for the road. It is unsafe and risky but as always the same excuse, I had a qualified AA instructor. Well sorry I seem to think his instructor is just as thick as my partner and they both are suck drivers.