Newest Review: ... came across as touting for business to a captive audience and extended the job unnecessarily. ATS have branches throughout the UK, yo... more
Dangerous lack of concern
ATS
Author Name: Wendy Page
Product:
ATS
Date: 13/04/07
Rating:
Advantages: none
Disadvantages: possible death
Fitted my brakes incorrectly, leading to brake failure. Could easily have killed me. Complete lack of concern by the management of the branch when I had the car towed in by the AA. When I communicated with the company, they gave me a 25% off voucher on the next repair, which I will not (unsurprisingly) be using. Although the mechanic concerned was very upset, and corrected the fault, the lack of customer care leads me to suspect this happens often enough that they really don't care any more.
Do not use this company!
Summary: avoid ATS!
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