Auto Windscreens Reviews
Newest Review: ... part, they manage to fit me in the week before - amazing. And they're coming to my workplace, even better. I am told that I should be the first one out in the afternoon. They can only confirm either between 9 - 1, or 1 - 5, a little inconvenient as I finish work at 5 and there is a minimum of 1 hour drying time after it is fitted. I didn't really want to be hanging around at work for an extra hour or so, so he confirms that I am first on the list for the afternoon - fab. Wednesday 1pm comes, 2pm comes, 3pm comes. At 3.30 I call up and am told that the guy doing my windscreen has been stuck on another job - not bad as I was the first one du... more
Customer Auto Windscreens Reviews (4)
by - written on 19/04/13 (Very useful, 20 readings)
Rating:
Imagine my dismay when I leave work at 5pm only to find a random crack about 3 inches long in the bottom of the drivers side of my windscreen. Great, more money. Being the responsible citizen I am, I get home, I call my insurers (Hastings Direct) who put me through to my windscreen repair people which are covered on my fully comprehensive insurance for just £65.00 excess. The guy on the phone asks me some questions about my car, some of which (as I have only had the car three months) I tell him I'm not 100% sure of the answer. The Toyota Yaris from 2006 has two windscreen options, but he tells me he thinks he knows which one. I'm told the earliest they can do ... Read the complete review
by COWBOYSCENTRAL - written on 21/03/13
Rating:
THIS COMPANY IS SHOCKINGLY BAD... THE TECHNITIANS ARE UNPROFESSIONAL AND OVER FAMILIAR... They replaced our windscreen 3 weeks ago, the chap doing called me "babe", asked for a coffee and when he was finished... didn't even have my change from the bill!!!!! TOTALLY UNPROFESSIONAL and gave us no confidence whatsoever.... The windscreen has a compression crack now - this is within 3 weeks of the replacement - we asked them to come and inspect the damage with a view to them replacing it. The guy arrived and turned up at the door... " Bad news I am afraid, it's stone damge" - LIKE ITS A JOKE!!!! Absolutely discraceful.. didn't even introduce ... Read the complete review
by - written on 02/02/11 (Very useful, 245 readings)
Rating:
This is a review about the customer service and online booking for Auto Windscreen, not actually about the staff that comes and sorts the actual problem out. I recently suffered a small chip in my windscreen, which due to the weather, quickly turned into a small crack. Having checked with my insurance, they use Auto Windscreen as the replacement option. They have a contact number for them and you can also visit their website to book it online with them. The first option I tried was to ring them, but the number was not valid. I assume this is my insurance company who have not updated the number at fault for this. After this failed, I went with ... Read the complete review
by - written on 26/01/11 (Very useful, 481 readings)
Rating:
I needed a new car windscreen after a stone hit my car. The windscreen itself was fine, and I could still drive the car, but I lived in fear that all it would take was another small stone and I would have one very cracked windscreen on my hands and be stuck in the middle of nowhere! I phoned my insurance company- Endsleigh, who told me they used Autowindscreen and offered me a wide variety of appointments. Booking the appointment was easy, and very straightforward. Here they earnt lots of points for flexibility! You could either pay the excess (mine was £75) on the phone whilst booking, or when you actually got the windscreen done. They also offered to come to ... Read the complete review
