Autoworld Motor Village (Chesterfield) Reviews
Description:Autoworld Motor Village / Brimington Rd / Whittington Moor / Chesterfield S41 9AJ / Tel: 0845 371 1224.
Newest Review: ... a week later to collect the car. It was then I was told about the £100 credit arrangement fee - something that totally negated the extra £70 from the part-exhange. I thought "well it's only £100" and signed anyway. Upon arriving back home I studied the Finance Agreement and found that the APR was 13.8% and the total Credit Arrangment fee was over £250 ! During the next three days ... more
Customer Autoworld Motor Village (Chesterfield) Reviews (6)
by vaughan bartlett - written on 26/10/13
Twice had my car in to be fixed and both times it took longer than promised. They never phone with updates, you always have to call them to find out what is happening. Very poor, I would avoid if you can. Their sales are very helpful, it is just the servicing who let the company down.
by Catherine - written on 25/05/13
What a companyGreat when you are buying but useless when things go wrong - my brand new car went wrongPromises made never keptCurrently involved with a solicitor re this company so cant write much more at the moWill update when I can but save yourself hassle and dont use them
by Advisor - written on 20/02/10
The customer service is awful and you feel that you are puttting on them. Today, i have rang twice to get an appointment booked in after getting a letter re:recall of faulty steering. Emma from Autoworld, Chesterfield, rudely told me that it was not their problem even though I bought my car from there and Fiat is in partnership with them. There was no attempt to provide a courtesy car free of charge or pick up but a few days earlier Ben their salesman rang constantly to part xchange my punto grande for an evo with no mention of this recall. Overall, I will never deal or buy from them again, absolutely everything is poor from the rude women at the phone to the money grabbing salesmen at the end. Don't bother!
by yorkshire pudding - written on 09/06/07
I purchased a used car from Autoworld. At first they offered a pittance in part exchange for my old car. After some haggling we were still £70 short of my target trade-in price so it was agreed that I would pay for the car using their finance scheme which had an interest rate of 5% - much more favourable than that of my credit card - which I would have had to use anyway. As Autoworld received extra money from BlackHorse Finance for credit they would be willing to offer me the extra £70 I wanted. We went back to Autoworld in Chesterfield a week later to collect the car. It was then I was told about the £100 credit arrangement fee - something that totally negated ... Read the complete review
by Dean - written on 10/05/07
unacceptable level of customer care I have received from Autoworld Chesterfield; I have recently purchased a Seat Leon Cupra from the above branch and to say that this was an enjoyable experience would be a totally inaccurate statement. On purchasing the car I was advised that the car would be taxed, on this information I then asked “would you need a cover note from my insurance” as I thought I knew the process because not 18 moths earlier I had purchased a brand new Ibiza cupra from the same branch and they required a cover note, the sales man stated no and they would tax it on the branches insurance. I then received a call one day before I was due to pick up the car ... Read the complete review