Britannia Rescue

Recommened by a family member I have been a Britania Rescue member for about four years now. Thank goodness I havent had to call them out that often but the occasions when I have I have found them to be nothing but brilliant! The operators on the phone are always professional and helpful, espacially when I have mentioned that I am a lady driver by myself. One time I worried that I was in the middle of nowhere and would be waiting for quite some time for rescue. But unlike other breakdown and rescue services I believe that Britania are 'franchised' out to local garages so you're never too far away! This also means that the person who is ...  Read the complete review

I've been a member for a number of years, mainly because this organisation do not restrict the number of callouts you can have in a year, and this was a very valuable point for me, bearing in mind that at first I had a very old car which broke down about once a week, and a firm which had a limit would have been totally useless. Each time, they have turned up and got me home, without complaint. Most of the mechanics have been polite and friendly. They have turned up quickly, and I have really had no complaint with the service which is why I renew year after year. A couple of points are worth mentioning. On a few occasions I have had to call them ...  Read the complete review

I've been a Britannia member (well, included on my Dad's membership) for a few years and have needed help 3 times, in various parts of the country and the service has been impeccable. Response times are quick (despite me being male and therefore low priority) and the mechanics have always been friendly and helpful. I suspect the quick responses are due to the use of local recovery services, so there's usually somebody nearby. Breakdown 1 - dead battery in Morecambe. I was leaving work one evening when my car just refused to start. I called Brittania, they told me it would be within the hour and sure enough the van arrived in 45 minutes. The ...  Read the complete review

I have been with Britannia Rescue since I started driving in 1983. I have used them many times over that period and they have always been fantastic. They don't have their own mechanics, they use mechanics from local garages. The longest I have ever waited for a recovery vehicle is 40 minutes. You won't believe the shortest wait. Before mobile phones were around, I was having problems with my car so I pulled into a service station to use the phone to ring Britannia. I walked back to my car and the Britannia man was waiting beside it! OK, it was a coincidence that he happened to be getting petrol at the same services when he was alerted to my ...  Read the complete review

Britannia Rescue may be one of the least well known of the breakdown organisations, and they obviously have much smaller marketing budgets than the AA or RAC, but what they lack for in size they make up for in quality. ~ THE COMPANY ~ Britannia Rescue is owned by the Civil Service Motoring Association (CSMA) which is a private, non profit making leisure and motoring organisation. (Membership of the CSMA is limited to those who currently work or have worked in the past for the Civil Service or an organisation with its' roots in the Civil Service). ~ CSMA DISCOUNTS ~ You do not need to be a CSMA member to join Britannia but as you ...  Read the complete review