“ Worldwide express mail service „
Express?? I don't think so. I have used EMS 3 times just recently, for parcels being delivered to me in New Zealand from Hong Kong or China. EMS is slowest from China. First parcel took 3 weeks, second parcel took 1 month!! So don't use EMS if you need it in a hurry.
I have experienced this so-called courier service after ordering something from China online.Agree with the other reviewer that sometimes the tracking no does not work at all.For 4 days there was no update on my parcel at all.There is no number that you can ring from the UK and I could not find an email address to write to either.My parcel now states it is in the UK (after more than a week) but also has a googlemap attached showing the latest location of my parcel, which appears to be somewhere in Lusaka, ZambiaAs I say, rubbish service and I think they know it or they would have a customer service no.
EMS is a courier service that people use from countries like China to send items over here in the UK. The first time I used this courier service was in early September after ordering some items online from China. EMS has a tracking service where you can track your package but the service is no way near like what I had expected.
I had a lot of common problems happening to me when using the site some of the problems was the tracking number not working at times. The cost of sending a package is very cheap from China to here in the UK through EMS but the service is terrible. EMS is connected to Parcel Force so once your item arrives in the UK you can track it through Parcel Force.
For any updates on my item they were so slow and it took them ages to send my item in the UK. I had expected delivery in just a week instead it took over 3 weeks for my item to arrive. Having contacted EMS a few times on email no response was given at all.
I could not recommend using EMS because of the slow service I experienced with them. You are better of using DHL or other courier service companies to get your items here. I know three weeks for my item was too long and with the update error on their system it just frustrates you a lot so do not use EMS!