FedEx

Wow! There are some really negative reviews about Fedex on here. I worked for 4 1/2 years as an office manager at a company and the only company I would use for international couriers was Fedex and never had a significant problem with them. Fedex provides a professional and efficient courier service both internationally and for domestic shipments of all sizes. They offer various time frames for delivery from next day by 9am international courier to longer transit times. You obviously pay for the speed and it can be very expensive if wanting a delivery for the next morning (e.g London to New York would cost £30+). That said, they have always deliered on time ...  Read the complete review

FedEx is the modern hip and trendy name for a company that rebranded in 2000 after years of its actual name being abbreviated to this from Federal Express. FedEx do one thing and one thing only and they do it well. They are a shipping agent. They collect a package from a customer in person and transport it to a specific recipient in person. No trips to Post Offices or collection points. FedEx come to you (unless you choose to go to them and make prior arangements to do this). Unfortunately as an irregular user you have no control over precisely when this will be beyond it being on a specified date betwen 7am and 7pm. If on the other hand you use the services ...  Read the complete review

Ordered a camera lens from what I thought was a UK shop on Amazon.co.uk turns out it was in the USA, but that's not the point, what is the point is that the lens was picked up by fedex in New York on the 30/09/09 arriving in the UK on 01/10/09 and on the local fedex van for delivery on 02/10/09, at 16:10 I saw the fedex van drive past but no delivery by the time it reached 18:00 I assumed it wasn't going to arrive and phoned the customer service number, 08456, found after the live chat option required a company name, as soon as I said why I was phoning they disconnected the call. I then searched and found a local number for the depot and customer service, I phoned ...  Read the complete review

I've found FedEx to be shockingly bad. A couple of years ago I waited in all morning for a delivery. It didn't come. I checked on the website and it said they had tried to deliver but noone had been at the delivery address. I contacted the helpline. They said that the computer said that the driver had tried to deliver. I said I knew what the computer said but it wasn't true. I pointed out that I was actually there in the house all morning, waiting for the delivery. I also pointed out that if (as was just remotely possible) I hadn't heard the door bell then a card should have been posted through the door, but this had not happened. The customer 'help'line ...  Read the complete review

Your review Worst choice for shipping products‎ - doubleecho‎ - Today FedEx has put too much on the shoulders of their drivers. These guys have so many packages to deliver that they can't wait around, even a few minutes after ringing a doorbell for a signature. Here is a good example. I ordered some products and mistakenly chose the default option, signature required. Which should not be a problem given that someone is usually home at my house. The first delivery came in a narrow window when I was dropping off someone at the train--I was gone 15 minutes, but it was enough. I called to see if I could sign the door tag and get my ...  Read the complete review