i got 2 flat tyres in the short time i had my new car as i had no spear wheel to put on i have to get help from a friend to get wheel fix. i call arnold clark to ordear up new spear wheel on monday 13/12/10 i was told it be in on tuseday 14/12/10 aftear 1100am i got no call and still no spear wheel not bad buy a new car and get no spear wheel my last car was in for mot and service it taken 1 full day and i still to go back to get parts where do you get good service for money it is not from arnold clark i feel i went to a back street garage

on 5th nov 2010, i have given my car vauxhall astra for service & mot, when the service is done & i drove away, just after driving 20 mins away, the car shows indication of coolent level, car started making bad noises, i call the service station & they say bring on monday we will see then. So i stuck on half way, i have job to go next day, how i will go. uptill service everything was fine, after service engine start making funny noise, fan doesnot stop even after switching off engine,, i dont know whats wrong.Icame to arnold clark just because of its reputation, i will never come back in future, just repair my car thats it. On your website you havent ...  Read the complete review

"Wanted to say a big thank you to the staff at Burton who were brilliant today. I suffered a breakdown last evening which initially was responded to by the AA - after a 2 1/2 hour wait they thought the problem was no diesel which I did not actually believe - however putting more fuel in seemed to get me going - alas not very far - after 2 miles or so - same scenario loss of power engine would not restart, called the AA who arranged for a recovery to my home - arrived in at 02:45 this morning. Problem is it is now Sunday and I need to be in Harrogate on business Monday by 09:00. Luckily I have another car - however it had not been on the road ...  Read the complete review

Anyone thinking of buying a car has lots of choice. You would think a major chain of deaers would not only be keen for your business but would also offer something in the way of customer service. Wrong. That is if it's Arnold Clark you're talking too. Their prices might look 'cheap' but they keep wanting to sell you extras all the time - such as warranty. I was looking at a 3 year old car and it came with 30 day warranty. 12 month warranty was another few hundred pounds but when I complained they offered to throw it in to the deal. However, I eventually decided on a 6 month old car, at £16,500. As the car was at another branch they took my £100 deposit and said they ...  Read the complete review

Upon reading recent reviews about thompson performance cars I find I must put my view forward. I have used this garage for nearly 3 years now and have always enjoyed a very good level of service. There are lots of garages around who profess to offer the best service at the best price but often dont. I drive a porsche boxster & was concerned when I came to the end of a service I had with a main agent. I needed a full service & an MOT & had various quotations ranging from aprox £200 to £500. A friend of mine recomended thompson performance so I decided to go there & was told when booking in what engine ...  Read the complete review