Well it delivered ok (Initial City Link)

Member Name: plymouth devon

Product:	Initial City Link
Date:	29/10/09 (99 review reads)
Rating:

Advantages: job done - early in the morning too

Disadvantages: delivery easily missed

I just received a parcel (laptop stand) Rain Design mStand raise the screen to meet eye level for better posture and view from Amazon via City Link. The driver did knock at the door, if ever so lightly. Fortunately I heard the knock, as he was about to turn and return to the van parked by the pavement. I had to sign and print my surname on a paper pad he handed me while he went over to fetch my parcel in the van. As it turned out, the delivery went through fine, but I can see why so many people have problems with them. The drivers seem to be always in a hurry and have no time to wait: in cases of the recipient being slow to open the door, they would have gone off with their van. Also they could have made their arrival more loudly pronounced - I bet many people cannot hear it at all the way they make a few taps on the door.

Summary: service could be improved on