Newest Review: ... I was on both occasions , and is now why I feel I have justification for this public moan. The company said the driver had 'carded' me t... more
City Link ( possibly the missing link!)
Initial City Link
Author Name: CAROLINE
Initial City Link
Advantages: There are no advantages to using City Link.
Disadvantages: Plenty - if you actually want something couriered anywhere - use a different company!
On 11th April I was told a courier would collect some boxes from my house to go to Zapper who buy your books and dvd's (a good company but they need to change their courier service !). I waited in all day and nobody came. On 12th April I phoned City Link who said a driver tried to collect at 7.30pm the night before (considering they said they would collect between the hours of 8am and 6pm). The lady on the phone said the driver had said I have a brown front door, but correct me if I'm wrong - would it not be better if he'd actually knocked on the door!! I was sitting six feet away from the front door on the other side and there is no way that anyone knocked on that door!! Why don't they atleast leave a card to say they have called?
The courier was booked again for yesterday 13th April 2012 - again I waited in all day up until 7.30pm when I finally conceded defeat - this company really need to get their act together. I wouldn't recommend them to anybody.
I have now cancelled my collection altogether as I can't afford to take any more of my annual leave from work to wait in for this incompetant bunch!
Summary: I know I will never use them again and I would not recommend them to anyone!
More reviews in the field of Transport
- Excellent Service
- Avoid if you value your sanity ...
- Overpriced & dangerous - avoid if you can!
- Incorrect, illegal and potentially dangerous advice given along with patronising ...
- "Very Very poor service - Absolutely no customer support"
- Update on poor service
- Avis Prestige A disappointing let down and don't expect to get the vehicle tha ...
- National (Disaster) Tyres Hamilton - DANGEROUS WORK
- AUTO WINDSCREENS - AVOID THESE COWBOYS!!!!!!!!!!!!
- Second Rate Service From City Link