Interlink Express

With the the strike starting a couple of days, I was weary to send the parcel of letters that were amounting in my grandad's flat over to Holland (where he lives sometimes) with the Royal Mail. I didn't want them to be delayed by a few weeks or worse-lost. I remembered that there was an Interlink Express depot near where I live, so I drove there. It didn't look very welcoming, but I thought I'd give it a go anyway. I had to ring a bell to get in, then walk round the large building to get to a "reception" area, which in reality a bare table in a huge empty warehouse. I asked the man if I could send the parcel I had in my hands to the ...  Read the complete review

DO NOT USE INTERLINK EXPRESS
That is the basics of what I'm about to say. They do not deliver when they say they will, you're lucky to get a card even if they do bother to ring your doorbell OR the driver forges your signature and dumps your package somewhere. Custumer service fob you off and don't return your calls/emails, then they tell you the 14 days limit to make a claim has passed. There are loads of courier companies wanting your business, use another!

First time I have come across interlink. Ordered some high value speakers and was told the day of delivery. My wife stayed in and waited. A card was put through the letterbox and the deliveryman disappeared before she could get to the door. I rearranged delivery 2 days later. I stayed in personally, checked the doorbell etc. I was shoked to see a card the next time I went into the hall. I rand the company and the woman, who was rude, unhelpfull claimed that the driver rang the bell a number of times and knocked on the door. When I said I was in at all times with my daughter and neither of us heard the door bell or the knocking, she implied I was lying. This is a terrible company and in future if this is the company offered I shall refuse the product BUYER BE AWARE!

Just like another victim, I decided to take off work and wait for the delivery the whole day for an item I ordered via an Amazon affiliate called Hyper-fi who uses Interlink Express as their courier arm. I constantly tracked my consignment via the interlink express website and was shocked to findout that the driver had "apparently" delivered at 14:05 and no one was here to receive the delivery. When my wife called interlink's given customer service number, she was confronted by a pitbull (who was both arrogant- he said he doesnot answer to any supervisor and confrontational) better suited as a guard dog in a high security prison. Despite the fact that a. he was ...  Read the complete review

We have recently had reason to do business with this company from the receiving customer's point of view, and for such a large, seemingly well organised company, our experience has been abysmal. My husband ordered an item from a web site, and this company tried to deliver it the next day. Unfortunately we were out, and we received a card through the door. Incidentally, he had ordered some other goods, from a different company, those came on the same day, but the courier for that company had the presence of mind to leave the parcel with our next door neighbour, so we got the delivery without any hassle. Interlink express courier obviously made no attempt to call at ...  Read the complete review