Interlink Express Reviews
Description:Over 113 depots in the UK and Ireland. £15m superhub in Birmingham processing. 20,000 parcels per hour. c40,000 ... more
Newest Review: ... let me down, and they are the cheapest. So what about interlink? A company that is part of the DPD group and in my area, these vans are seen all the time. They started in 1970 as Courier Express then changed their name in 1984 to Parceline. They were bought out by La Poste in 2008 and then changed their name yet again in 2008 to DPD. La Poste have invested alot of money into the name which ... more
Customer Interlink Express Reviews (12)
by - written on 06/12/13 (Very useful, 32 readings)
With an every growing amount of couriers out there, they are all striding to be the best. There are some like UPS, Fed Ex, DHL who are the premium brands and of course are the most expensive to use. Generally used by big companies as they have the logistics to carry your package very quickly. Then we have the smaller courier companies, the likes of Yodel, Hermes and of course Interlink. Some cheaper than others, but really it will be down to what you feel comfortable with. To be honest I have heard horror stories from Yodel whilst Hermes has never let me down, and they are the cheapest. So what about interlink? A company that is part of the DPD ... Read the complete review
by rachat89 - written on 06/09/13
We've now had 2 parcels delivered by interlink. Both times received an email with the delivery date and an option to leave with neighbour or rearrange delivery date, which we didn't need but a very nice touch, and may have been required if the delivery was on a Saturday.On the day, received an email with an hour slot for estimated delivery time and a link to a page which meant I could follow on a map where the driver was and how many deliveries there were before me.Both times, the parcel arrived well within the hour slot, no problems. This was to a working boat yard where the guys could be wandering round anywhere. After delivery it tells you on the website who signed for it and what time. Perfect!
by Robo - written on 04/01/13
Paid a company for NEXT DAY DELIVERY who in turn employ this shower to deliver goods that were required urgently! Got a SMS from them stating it would be there next day. Waited in, the parcel never arrived. Emailed them 3 times with no response what so ever. Managed to speak eventually to 2 staff members after circumventing their non customer friendly we won't let you speak to a human phone service and they were useless. Parcel arrived 3 days late with no explanation or apology. If you want snail service, unhelpful staff, with ZERO customer focus this is the service for you. I'd much rather hire a retired Blackpool Donkey to deliver my goods in future. Just as quick and twice as friendly!
by ne - written on 11/10/12
11th october 2012 just had a note that nobody in at 10.38 am from interlink driver left on a fire door with no handle or letterbox. of our lovely country inn.about 1000 people a week can find any of the three main entrances into the pub but sadly once again interlink cant do what they are paid to.hopefully we will get our new coffee machine and hopefully it will not have been kicked round the van all day just like the fryer we had deliverd last from them.that time the driver untied all the heavy items because he wanted to get to the back of the truck our fryer was on its side with broken legs.lots of items broken on that truck!why do people use this company.THE DRIVERS BLAIMS THE PACKERS OF THE TRUCK BUT NO ONE GIVE A FIG ABOUT CUSTOMERS OR THERE GOODS.
by Mrs Piekos - written on 09/10/12
When I ordered my parcel from Dymo I left express instructions that if no-one was home to leave the parcel with a neighbour (both sides are retired). When I received a text message with a delivery time I arranged for someone to be at the house. They put a note on the door that the side gate was open and they were in the garden. A small cardboard box was placed by the gate to stop it banging open. So the delivery person just pushes a note through the door that the gate was locked and we have to phone up to arrange another delivery time. But we can't specify a time - we have to wait for a text again. I have written a letter of complaint to Dymo and I personally would Read the complete review