by Robo - written on 04/01/13
Paid a company for NEXT DAY DELIVERY who in turn employ this shower to deliver goods that were required urgently! Got a SMS from them stating it would be there next day. Waited in, the parcel never arrived. Emailed them 3 times with no response what so ever. Managed to speak eventually to 2 staff members after circumventing their non customer friendly we won't let you speak to a human phone service and they were useless. Parcel arrived 3 days late with no explanation or apology. If you want snail service, unhelpful staff, with ZERO customer focus this is the service for you. I'd much rather hire a retired Blackpool Donkey to deliver my goods in future. Just as quick and twice as friendly!
by ne - written on 11/10/12
11th october 2012 just had a note that nobody in at 10.38 am from interlink driver left on a fire door with no handle or letterbox. of our lovely country inn.about 1000 people a week can find any of the three main entrances into the pub but sadly once again interlink cant do what they are paid to.hopefully we will get our new coffee machine and hopefully it will not have been kicked round the van all day just like the fryer we had deliverd last from them.that time the driver untied all the heavy items because he wanted to get to the back of the truck our fryer was on its side with broken legs.lots of items broken on that truck!why do people use this company.THE DRIVERS BLAIMS THE PACKERS OF THE TRUCK BUT NO ONE GIVE A FIG ABOUT CUSTOMERS OR THERE GOODS.
by Mrs Piekos - written on 09/10/12
When I ordered my parcel from Dymo I left express instructions that if no-one was home to leave the parcel with a neighbour (both sides are retired). When I received a text message with a delivery time I arranged for someone to be at the house. They put a note on the door that the side gate was open and they were in the garden. A ... Read the complete review
by day - written on 20/12/10
For the sake of your peace of mind do NOT use this outfit they are totally incompetant and their trackback system will merely feed you lies. Package sent 13 Dec for next day delivery still waiting on 20th, despite telling me that parcel was on van for delivery on 15th I am still waiting...these people are liars and I have no confidence them.Delay is nothing to do with weather conditions since they have locally been fine for a week or more, according to INTERLINK parcel has been on van ready for delivery since the 15th, during the preceding week I received deliveries from two other couriers with no trouble....DO NOT DEAL WITH THESE APALLING PEOPLE!!!
by - written on 19/10/09 (Very useful, 401 readings)
With the the strike starting a couple of days, I was weary to send the parcel of letters that were amounting in my grandad's flat over to Holland (where he lives sometimes) with the Royal Mail. I didn't want them to be delayed by a few weeks or worse-lost. I remembered that there was an Interlink Express depot near where I ... Read the complete review
by - written on 04/08/09
DO NOT USE INTERLINK EXPRESSThat is the basics of what I'm about to say. They do not deliver when they say they will, you're lucky to get a card even if they do bother to ring your doorbell OR the driver forges your signature and dumps your package somewhere. Custumer service fob you off and don't return your calls/emails, then they tell you the 14 days limit to make a claim has passed. There are loads of courier companies wanting your business, use another!
by FF - written on 06/07/09
First time I have come across interlink. Ordered some high value speakers and was told the day of delivery. My wife stayed in and waited. A card was put through the letterbox and the deliveryman disappeared before she could get to the door. I rearranged delivery 2 days later. I stayed in personally, checked the doorbell etc. I was shoked to see a card the next time I went into the hall. I rand the company and the woman, who was rude, unhelpfull claimed that the driver rang the bell a number of times and knocked on the door. When I said I was in at all times with my daughter and neither of us heard the door bell or the knocking, she implied I was lying. This is a terrible company and in future if this is the company offered I shall refuse the product BUYER BE AWARE!
by victimxx - written on 08/03/09
Just like another victim, I decided to take off work and wait for the delivery the whole day for an item I ordered via an Amazon affiliate called Hyper-fi who uses Interlink Express as their courier arm. I constantly tracked my consignment via the interlink express website and was shocked to findout that the driver had ... Read the complete review
by - written on 22/11/08 (Very useful, 670 readings)
We have recently had reason to do business with this company from the receiving customer's point of view, and for such a large, seemingly well organised company, our experience has been abysmal. My husband ordered an item from a web site, and this company tried to deliver it the next day. Unfortunately we were out, and we received a ... Read the complete review
by - written on 11/10/05 (Very useful, 3226 readings)
At work, I first used Interlink Express a few years ago. We had previously used another well known courier company who proved to be totally useless. After sourcing a number of courier companies within the Manchester area, I decided I liked the look of Interlink Express. This was due to a number of reasons. For a start, they ... Read the complete review