Newest Review: ... back but on 17th Feb 14 the engine warning light came on. Seeing that I was close to a Kwik Fit garage I asked for help. Result-- Changed ... more
F1 Autocentre review Burton
Author Name: Chris Burton
Advantages: Prompt, courteous, do use
"Wanted to say a big thank you to the staff at Burton who were brilliant today.
I suffered a breakdown last evening which initially was responded to by the AA - after a 2 1/2 hour wait they thought the problem was no diesel which I did not actually believe - however putting more fuel in seemed to get me going - alas not very far - after 2 miles or so - same scenario loss of power engine would not restart, called the AA who arranged for a recovery to my home - arrived in at 02:45 this morning.
Problem is it is now Sunday and I need to be in Harrogate on business Monday by 09:00. Luckily I have another car - however it had not been on the road since October - although it is taxed and insured it had no MOT.
One call to the F1 at Burton and the staff there could not do more to help. They agreed to conduct an MOT this morning and enabled me to get my "spare" car on the road at very short notice. I now can meet my business commitments - but I do need to sort out my main car repairs!
So a really good customer care example from your friendly and professional staff - thanks very much.
Summary: "Wanted to say a big thank you to the staff at Burton who were brilliant today.