Newest Review: ... back but on 17th Feb 14 the engine warning light came on. Seeing that I was close to a Kwik Fit garage I asked for help. Result-- Changed ... more
kwik rip off
Author Name: Robin O'Toole
Advantages: No advantages
Disadvantages: being ripped off
My wife booked an mot on line at Kingston upon Thames Kwik fit, the car failed on several things, 1 being a tyre which they wanted to charge £80 to replace, we took the car to another local tyre centre and it was done for £60, they also claimed the exhaust needed sections replacing and that the emissions had failed, they said that once the exhaust was changed the emissions would be okay, they went ahead with the work and the next day called me to say that it was still failing on the emissions and that if they put a fuel supplement in this should sort it, after the £20 supplement was added it still made no difference at all, they then recommended we change the catalityc converter and a sensor, estimated price of £275. I then decided to take the car for a 2nd opinion, and guess what, the car passed the mot no problem, all Kwik fit are interested in is taking as much money from people as possible, I very much doubt the exhaust needed anything doing to it at all, and to add insult to injury, their customer services number is premium rate £1.53 per minute !!! upon being told that the car had been passed by another garage, they just made some excuse about the fuel supplement needing time to work it's way through the engine, even though they claimed at the time to have left the engine running for an hour, and then lied about recommending the other work, they are an absolute disgrace to the motor trade and I advise anybody needing an mot or any other kind on vehicle maintenance to steer well clear of Kwik fit, I will be seeking legal advice.
Summary: they are not trades men but botchers and con artists, I
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