Newest Review: ... in good order however they did agree that the sleeve cover needed replacing. Kwik Fit quoted £435 for the work but I got the work done fo... more
'Kwik'....that means 'quick'.....right?
Author Name: Keith Fisher
Advantages: Errrr......locations possibly
Disadvantages: Very expensive, very poor online reviews.
How long do you reckon it would take Kwik-fit to MOT a car, fail it, re-align the headlights, fit two new tyres and an indicator bulb and issue an MOT cert? Now remember 'Kwik' means 'quick'. A few hours? Most of the day?.....how about a day-and-a-half!
Yes, Kwik-fit Wokingham on the Reading road actually took form 13:30 to 17:30 the following day to carry out the above work. Speed is not their only weak point however - communication is too. The only contact they ever made was the initial call to advise of the MOT failure. After that it was pure guesswork as to when the work might be completed - as it happened it was not ready until half an hour after their published closing time the following day.
Following a lengthy wait by myself and another customer for our cars to be handed over the other customer had to come back in to return a 4 foot tyre wrench she had found in her car as she'd attempted to drive away.
I don't usually use Kwik-fit as they are expensive(just under £200 for an MOT, 2 x budget tyres and a bulb!) and have a poor reputation(just google reviews for them), but I thought I might give them a try as my local branch is just a hundred yards away. I won't be using them again and will return to my usual trusted and value for money independent garage which has served me well for many years and after this experience are well worth travelling the extra miles for.
Summary: Independent garages are a much better option - will be much cheaper and professional!