National Tyres and Autocare Reviews
Description:Formed in 1970, National Tyres and Autocare is the largest independent fast fit specialist in the UK.
Newest Review: ... After taking my money and directing me elsewhere via an email link to book a collection / fitment date, they proceeded to advise best date for fitment would be some 16 days later. I accepted this (shouldn't have done) and booked the fitment date. Couple of days before the fitment date I receive an email requesting me to contact them, when I call them I am advised the tires are not in stock ... more
Customer National Tyres and Autocare Reviews (61)
by - written on 29/11/13 (Somewhat useful, 18 readings)
Avoid this company. Ordered online a set of 4 winter tires for both of my vehicles. Over 1400 pounds which was a competitive price, advertised 2-3 days delivery. After taking my money and directing me elsewhere via an email link to book a collection / fitment date, they proceeded to advise best date for fitment would be some 16 days later. I accepted this (shouldn't have done) and booked the fitment date. Couple of days before the fitment date I receive an email requesting me to contact them, when I call them I am advised the tires are not in stock and it will be a further 10 working days before they have them. Worth noting that the same tires remained ... Read the complete review
by migu - written on 24/11/13
Had to adjust the headlamp and ended up with adjustment being done on the verge of tolerance (although not sure about it as one mechanic sad the top of the beam should be between two red light of the testing tool and the other that it is fine with it just touching the bottom blue line marked 2.75%). after closer inspection I spotted that the adjustment scre's head has been completely demaged and there is no way it can be adjusted again!and the funny bit was when I heard that they did me a favour by demaging the headlamp as thay could have said no and refused the service! (as if they were the ony garage in the area).... so if you book fro test fine but should there be anything to repair - avoid.
by peter jordan - written on 05/06/13
I had two new tyres fitted on my car by National tyres hassocks branch on the 22nd of September last year When I had my car servicedin April my garage commented that the tool to remove the Locking when nuts was damaged and the wheels could not be removed from my car, I went back to the depoty Depotto ask them to remove the nuts as they were the last people to remove the wheels when they has fitted the tyres, they also could not get the nuts off and accepted no responsibility for the damage. They are the only people to change the wheels and I am now left in the situation where if I have a flat tyre the car will be immobilized, this ... Read the complete review
by Matt - written on 27/03/13
I feel the need to balance some of the reviews that I have seen on here. I have been using the Welwyn Garden City branch of National for a couple of years and am delighted with the service received. I have always ordered the tyres online, and on getting to the branch the tyres are there and ready to fit. The staff have always been polite and professional and no issues with the tyres fitted (8 so far as I drive high mileage). They have also done the tracking on my wife's car with no issues. I also needed to call head office to resend a receipt that I had misplaced. The lady on the phone dealt with me professionally and quickly. 2 minutes later she had located ... Read the complete review
by Mrskhunter - written on 25/02/13
National Tyres, Hamilton. Left the car in at 9.15am on Saturday morning after calling on Friday evening to say that the car would definitely be coming in as the handbrake was going up to 10 clicks so I had asked for a full brake inspection. After having it all day on Saturday they still hadn't looked at it by close of business so left it with them overnight after being told if left it overnight they would "definitely" sort it. I had to pick it up at close of business on Sunday still un-fixed because they didn't have the parts. Not only wasn't the handbrake not fixed it was left completely disconnected which I didn't find out until after I had left the branch ... Read the complete review