Description:For Quality Control, please contact: George Iveson, email@example.com. Parcel2go is an online parcel delivery ... more
Newest Review: ... couriers to carryout the logistics such as TNT/DHL etc and immediately blames these partners when something goes wrong. They are no more than a middle man in the shipping industry, and a very poor service provider. Don't try and leave any negative feedback on P2G Facebook or website as it is immediately deleted. Clearly only want folk to know about the good experiences and not the numerous ... more
Customer Parcel2go.com Reviews (341)
by - written on 24/08/13 (Somewhat useful, 60 readings)
SELLERS & BUYERS BEWARE Pay for a next day delivery which is collected on Thursday, arriving at Aberdeen Depot (destination depot)on Friday morning only to sit there until the following Tuesday . Pacels2Go uses other couriers to carryout the logistics such as TNT/DHL etc and immediately blames these partners when something goes wrong. They are no more than a middle man in the shipping industry, and a very poor service provider. Don't try and leave any negative feedback on P2G Facebook or website as it is immediately deleted. Clearly only want folk to know about the good experiences and not the numerous occasions when things go ... Read the complete review
by - written on 22/08/13 (Very useful, 22 readings)
I initially signed upto this company many years ago as part of a topcashback promotion. Nothing better than sending a parcel for free when you get cashback that wipes out the postage price. So what is parcel2go? Well its a website that has been setup as a broker for parcel delivery companies. You enter the weight, dimensions of your parcel and click submit. You are then presented almost instantly with all the courier companies that want to deliver your parcel, how much it will cost and how long it will take to get the parcel to the destination. parcel2go have a large delivery network of couriers. Including, Hermes, UPS, Parcel Force, Yodel, TNT, ... Read the complete review
by Kly1974 - written on 01/08/13
PARCEL2GO Lies, poor service and more Lies!"BEWARE!!!! I stopped using this company. Parcel2go denied me £100 of compensation, First. I paid for a next day collection the courier collect after 3 days, I claimed a partial refund as it was not collected next day, parce2go refused, The item arrived damage and when I tried to claim they refused to accept my claim, I am been trying to contact then but they just give me the some answer again and again! "Sorry But we are not able to proceed with your claim". Avoid them!!!
by Daniel Lestrange - written on 21/05/13
I've waited over a month for URGENT parts. Contacted live support 3 times and rearranged delivery 3 times. Parcel2Go make it impossible for you to find a phone number anywhere and live chat are useless and unhelpful. Courier leaves no card(they haven't even attempted delivery). They refuse to allow me to collect my parcel from the depot. They've now informed me that it's been sent back to the sender and immediately refused to speak to me further under the data protection act because I am the recipient and did not book the collection. It's my damn parcel and I paid for delivery not to mention you haven't even attempted to deliver it.I've never received such an appalling service from any company.These are business items and you've caused massive delays not to mention losing us money.
by Party Panda - written on 21/05/13
Twice I have used Parcel2Go to send parcels to buyers on eBay, and never again.The first time I used the Yodel Next Day service but they failed to collect the parcel and was therefore late resulting in bad feedback for me on eBay. I contacted Parcel2Go and they blamed the courier - Yodel. I contacted the courier and they blamed Parcel2Go. Lose, Lose Situation.Anyway, I recently booked another parcel but this time it was using TNT. Guess what! They never arrived, and when contacting TNT they blamed Parcel2Go.What is even more annoying about Parcel2Go they don't allow you to contact them. They have removed their email address, contact form, and phone number off the website. Ask yourself why a company would need to do this! It must be because of all the complaints!I recommend you avoid Parcel2Go.