Parcelforce

Parcelforce delievers parcels worldwide. I use it all the time as I buy stuff from china and Countries in around that destaniation. I am always givivng a tracking number and check the information on the parcel basically tracking it. I dont mind parcelforce the only thing is they only let you track your parcel when it arrives in the UK and when it does it always goes to an international hub which is usually coventry. Everytime my parcels go there and I track it it always says different things that is a cause for concern for example it came up today internation hub parcel handed over and been charged. I thought oh no more money so I rang parcelforce and they said it ...  Read the complete review

i am employed at parcelforce and have been for 2 years, people moan when the item isnt delivered because they are at work, im not being funny but if you order something on a next day service and then your not at home why not get it sent to your works address- we deliver over 100items per route per day so have not got time to keep coming back. also why does everyone seem to think its the person at the end of the phones fault, they are the middle man in the equation so dont take it out on them. We are a good company with a quality of serce over 98% if the parcels not packaged correctly please dont blame that on us! it goes on a trailer with over 3000 items so package it properly.

Completely disgusted with the incompetence of Parcelforce. I won about 6 items on ebay and three of the sellers were sending by parcelforce around 16.10.09. After waiting patiently for the packages I got nervous after a week when I received the 3 items sent via royal mail (who were striking). I contacted the 3 sellers and all 3 emailed me the tracking numbers. I put the numbers in and got some nonsense that they could not track my package at this time and gave a link to send an email. To their credit, I did receive a response within 24 hours, however the email was how they attempted delivery on the 19th and again on the 22nd. I emailed back that I was confused by this as ...  Read the complete review

I was interested to see so many reviews and such a low rating for Parcelforce and I feel this is well deserved, although my problem was different to other reviews that I have read. I ordered a bulky but inexpensive item from Staples and they sent it out by Parcelforce, I was out the first and second times they delivered and it had been returned to their depot which was about 10 or 15 miles from my house (I live a couple of miles out of a large city centre, not in the middle of nowhere) so I phoned to arrange for it to be delivered between 9am and 6pm the next day (you can have shorter delivery windows but have to pay for them). I waited (not very patiently) ...  Read the complete review

ParcelForce is probably the worst company I have ever dealt with. Having read similar scenarios to mine on here, I get the feeling there is more going on than meets the eye. I was sent a parcel from abroad and on their website it showed as delivered. However there is no one by that name where I live, or in fact in the entire building as I was able to later verify. Every time I called ParcelForce, they kept promising that someone would call me back. On a couple of occasions, once I'd given them the tracking number they lowered the volume of their voice, which really made me very suspicious. I have wanted to take this further but if they ...  Read the complete review