APPAULING SERVICE!!!! (Parcelforce)

Member Name: verusha

Product:	Parcelforce
Date:	21/06/06 (248 review reads)
Rating:

Advantages: YOU FINALLY GET YOUR PARCEL AFTER ALOT OF HASSEL DELT WITH PARCEL FORCE

Disadvantages: SLOW SERVICE,INACCURATE STATUS OF PARCELS, DISINTERESTED OPERATORS AT SELECTIVE DEPOTS

I HAD BOUGHT SOMETHING OVER THE INTERNET FROM THE USA. IT TOOK 3 WEEKS TO REACH THE UK. HOWEVER,AFTER 5 WEEKS I MYSELF HAD TO LOCATE THE WHERE ABOUTS OF MY PARCEL. WHEN I FOUND OUT THAT PARCEL FORCE HAD IT @ LONDON WEST DEPOT THEY HAD TOLD ME IT WAS RETURNED TO SENDER. I HAD TO TRY TO GET IT STOPPED. LUCKILY I DID AND ASKED FOR IT TO BE RESENT TO ME. ANOTHER 2 WEEKS WENT BY(MAKING IT A TOTAL OF 7 WEEKS FOR MY PARCEL WHICH ARRIVED 3 WEEKS AFTER I PURCHASED IT)AND I HAD TO CHECK THE STATUS OF MY PARCEL WHICH STATED THAT IT HAD BEEN DELIVERED TO E AND I HAD SIGNED IT,BUT NO SIGNITURE WAS GIVEN,HENCE,I DID NOT RECEIVE MY PARCEL OR SIGN FOR IT. I FINALLY RECEIVED MY PARCEL AFTER A TOTAL OF 9 WEEKS!!!! AND IT WAS JUST PUSHED IN MY POST BOX @HOME AND NOT EVEN SIGNED FOR.
WHY DOES PARCEL FORCE GIVE SUCH SERVICE IF THEY ARE WORLD RECOGNISED AND OBVIOUSLY MAKE ALOT OF MONEY SO THEY SHOULD PROVIDE A BETTER SERVICE FOR THEIR CUSTOMERS OR IS IT THAT THEY TAKE FOR GRANTED THAT WE AS THE CUSTOMERS HAVE NO CHOICE BUT USING THEM(PARCEL FORCE) TO DELIVER OUR PARCELS TO AND FROM COUNTRIES??? PATHETIC!!!
I KNOW HAVE TP THINK TWICW ABOUT BUYING SOMETHING FROM ANOTHER COUNTRY WHERE PARCEL FORCE WOULD NEED TO DELIVER.
IM TRULY DISSATISFIED!!!

Summary: I HAD TO TRACK MY PARCEL MYSELF WITHOUT ANY NOTIFICATION FROM PARCEL FORCE.