NOT RECOMMEND! TO INTERNATIONAL PACK (Parcelforce)

Member Name: vascovi

Product:	Parcelforce
Date:	30/06/06 (387 review reads)
Rating:

Advantages: NONE

Disadvantages: DEF.SERVICE, NO ANSWER TO EMAILS

WELL I THING THAT PARCELFORCE HAS TO UPGRADE THEIR COMPANY OR START TO LOSS CLIENTS , MY EXPERIENCE WAS THAT I SEND A PACK FROM UK TO PORTUGAL, THAT SEEMS ALL NORMAL UNTIL I GOT A MENSAGE ON THE TRACKING SAYING THAT ITEM HAD INSUFFICENT ADDRESS, STRANGE BECAUSE THE ADDRESS IS FROM A WELL KNOWN STREET OF A MAJOR ALGARVE CITY, AND AS A COMERCIAL SITE EASY TO FIND, THEN THE PROBLEMS BEGGIN, FIRST THING I EMAIL TO PARCEL FORCE, ASKING TO REDELIVER THE GOODS, AND I EVEN TOLD HOURS AND DAYS TO DO SO, THEY ANSWER ME FIRST WITH A AUTOMATIC EMAIL SAYNG THAT IN 24/48HOURS THEY WOULD RESPOND, IN FACT AFTER 2DAYS THEY ANSWER, WITH ANOTHER EMAIL SAYNG THAT I SHOULD CALL THEIR UK NUMBER TO GET MORE INFO, OK THEN I CALLED THEIR NUMBER...A MACHINE ANSWERED...MUSIC...MACHINE NO LUCK AND COST ME MONEY BECAUSE I WAS AT PORTUGAL, AFTER THAT I WHAIT A COUPLE DAYS, THEN I TRIED TO EMAIL AGAIN, THIS TIME ASKING FOR THER CONTACT OF PORTUGUESE WAREHOUSE, BUT NO LUCK JUST THE USUAL EMAIL MACHINE SAYING THAT THEY WOULD RESPOND BUT THIS TIME EVEN THAT THEY DIDNT, TRIED INTERNT TO FIND WERE THE WAREHOUSE WAS LOCATED, BUT ONLY FOUND REVIEWS LIKE THIS ONE WITH THE SAME COMPLAIN, THE GOODS THAT I WAS WHATING WERE SEND AS URGENT TO A PROJECT, SO THE TIME THAT PASS THEY BECAUSE NO USSEFUL FOR ME, AND STILL THEY DONT ARRIVE, AFTER 10 DAYS OF WAREHOUSE!..... IN SAME REVIEWS I READ A GUY COMPLAINING THAT WE SHOULD COMPLAIN ABOUT PORTUGUES POST OFFICE, BUT PARCELFORCE DIDNT USE THE NATIONAL PORTUGUES POST FOR ME I TRIED AND THEY DONT HAVE THEIR TRACK NUMBER ON THEIR SYSTEM, THEY INFORM ME THAT COMPANYS LIKE THAT USES SEVERAL COMPANYS TO SEND LIKE GLS, CHRONOPOST ETC, AND THATS WHY ITS SO HARD TO ME FIND WERE IS MY PACK!

Summary: DONT USE PARCELFORCE