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Poor delivery -  Parcelforce Transport / Automobile Service
Parcelforce 

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Poor delivery (Parcelforce)

lollipops

Member Name: lollipops

Product:

Parcelforce

Date: 10/05/08 (250 review reads)
Rating:

Advantages: None

Disadvantages: Loads

I had a parcel sent off from Hong kong since mid-feb, and still havent recieved it till now, which is near to the mid of May already. At first, I thought the parcel was lost, since it didnt arrive for nearly 2 months, and I contacted Parcel-force via email, to which they replied that I have to provide details of the parcel. However, a few days later when I tracked the online status of the parcel, it said that it had 'just' arrived UK and is in transit. I really wonder if it take them 2 and a half months to deliver the parcel from HK to UK via AIRMAIL!?! And so I thought I would be recieving it soon, as the expected arrival date was May 8, 2008. However, I checked today at the HK post website, it says that delivery was unsuccessful due to wrong address!!??! But, I am 100% sure that it was correct, as this is not the first time that I had parcels sent from HK to the same UK address. Now from the look of it, it might be sent back to HK. I am really really really unsatisfied with how parcelforce does this. First off, does it really take THAT long to send a parcel through airmail, and secondly how can the address possibly be wrong, I am staying at an accomodation hall, and the reception is open from 7 45 am in the morning till late afternoon, and usually the mail is delivered at around 8 30am, therefore there MUST be someone at the reception to collect it, unless the delivery guy went to the wrong place. I bet by the time it arrives to my hall, I won't be staying here already as I am moving out in a months time. And I needed the stuff inside urgently.. now its just too late already. =(

Summary: Taking parcelforce nearly 4 months, and still havent delivered the parcel to its destination

Last members to rate this review:
(3 members total)

monica6298%2Fidoodooyou%2Fmumsymary%2F

View all 3 member ratings

Overall rating: Very useful

Last comment:
monica6298

- 19/06/08

its just exctly what happen on me...mine was send off from HK end of Feb and was unable to delievey due to the wrong address but i have proof of the address was 100percent correct. but parcel force just send my parcel back to HK stright away,(arrived UK on the 4th Mar, back to international hub on the 5th Mar and left UK on the 15th Mar ) not even gave me a chance to get it back(its another long story behind this.) very dissappointed and unsatified, just like you. i needed these stuff urgenly as well....otherwise who gonna spend 1000HK$ for a post charge to send it by air. and now my parcel still on its way back to HK(according to the track and trace).3 months past, i dont know if the parcel lost or not....


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