No delivery No stars. (Parcelforce)

Member Name: Michael

Product:	Parcelforce
Date:	09/06/08 (130 review reads)
Rating:

Advantages: You get to speak to lots of nice people

Disadvantages: But get absolutely nowhere for doing so.

I sent some documents to Lloyds TSB from Spain cost 24.50 euros via Correo España. Parcel Force being the UK partner. Lloyds TSB have a Royal Mail post code in all their cheque books, stationery etc. Once in hands of Parcel Force they said this post code did not exist. I went back on forth by E mail giving contact numbers etc. Finally Parcel Force delivered the envelope, 5 days later, to an address totally different to the one I gave. When I asked them where had they actually delivered my package of personal data they said that as the address to which delivered was not the address on the consignment they could not tell me under the Data Protection Act.! What about my data? I sent a duplicate package via UPS with no problem at all . Parcel Force refused to give me any recompense for the loss of the package. " Not their policy" A total shambles.

Summary: This outfit have gone backwards.