Newest Review: ... and they said now they need couple more information!!!!! What kind of broken process is it? Is it the first time that Parcelforce sending ... more
Parcel force FARCE
Author Name: irene
Disadvantages: THEY LOST MY BAGGAGE
I was on holiday in the UK for christmas shopping in November, I was reccomended by a friend to use parcel force to send my case back to Cyprus where I live. I filled up my case with my presents phoned parcel force used my amex to pay and they came and collected the next day. That was over 2 weeks ago!!! NO-ONE has seen my bag since!!! They sent me a poster that was destined for Austrailia!!!!!!! Sooo totally and utterly useless!!! I keep telling them I the booking was conducted over the phone and when they came to collect I was out and left the case with the reception!! Do they listen... nooo automated email response.
I have to now re-buy all my christmas presents. It looks like I wont get refunded, also they collected money for something they did not provide...my case is in space or some feckless wworker swipped it!!!
I sent emails and they keep responding with automated service. When I phoned they keep telling me they are doing all they can! I hardly think so! I am sooo angry with this company NEVER again!!!
RUBBISH COMPANY DISGRACEFUL CUSTOMER SERVICES DO NOT USE THIS COMPANY!!!!!!!!!!!!!!!