Newest Review: ... and they said now they need couple more information!!!!! What kind of broken process is it? Is it the first time that Parcelforce sending ... more
Author Name: Another Parcel Farce "customer" (aka victim)
Don't touch these jokers with a bargepole, particularly if you are an EBay seller sending parcels - Parcel Farce's incompetence could well lead you to receive negative feedback through no fault of your own.
Thankfully, the seller of my E-Bay items had provided a tracking number so I was able to monitor my parcel. It should have arrived yesterday, and didn't. I was at home from 10am for the entire day and, according to their system, they claimed that an attempt had been made to deliver at 1345 - unless I was in a parallel dimension then and missed them, there was no such attempt. Worse still, the tracking system indicated that "customer advised to collect from Post Office" - again, rubbish - they didn't even leave a card !!!
I had to print off the tracking page from their website, and drive to the Post Office where - thanks to their good and efficient local service - I was able to collect my parcel. Interestingly, they said that this wasn't the first time this had happened and, on my own past experience, it will not be the last from Parcel Farce.
I suppose I should be grateful that my parcel wasn't lost.
Don't say you haven't been warned !
Summary: Don't touch these jokers with a bargepole