Deliver? Deliver what? (Parcelforce)

Member Name: davemar

Product:	Parcelforce
Date:	13/02/01 (155 review reads)
Rating:

Advantages: errrmm, no I'm stuck on that one.

Disadvantages: They don't deliver parcels. Pretty fundamental.

I've had a few things posted to me via Parcelforce (mail order stuff where
I didn't choose to use them) and it amazes me just how bad they are.
Is it so difficult to transport a parcel to someone's house when the parcel
has a great big address written on it?
I had ordered some computer peripheral from Dabs.com (who deserve a little
slap for using ParcelForce), and it took me 6 trips up to the depot before
my package turned up.
I came home one evening to find the card left by ParcelForce saying they
tried to deliver but I was out. Of course I was s*****g out, I was at work
like 90% of people!!!!!! Anyway, I did the usual thing and took the card
down the depot after work, and they tried to find the parcel, no luck.
Came back next day, still no joy. "Must be out in a van" was the excuse.
After all these trips I'd be making, I had probably driven enough miles
to have picked the parcel up myself from Dabs. In the end it had turned up,
allegedly having been via Birmingham (I was in Bristol), which must
mean they can't have had the parcel in the first place when they tried
to deliver to my house. What a total shambles, how could something
so simple be so difficult?
At least the bloke at the desk was friendly, I think it was his first day so
he was trying, felt sorry for him.
But why oh why do they only deliver within office hours mon-fri? Haven't
they released most people are out and they are wasting their time?
If they made deliverys around 7pm-10pm when people are in and they
traffic is lighter they have much more success and efficiency.
Its not rocket science is it really?
Grrr!!!

Summary: