| Product: |
Parcelforce |
| Date: |
02/06/01 (190 review reads) |
| Rating: |
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Advantages: Nice & Polite staff.
Disadvantages: To many to list.
Here is a nightmare to beat all nightmares. So come wash your smelly feet in my pool of stress & mental damage. On the 10th of this month i ordered some parts for my computer from Overclockers.co.uk. Normally it takes about a week and a half. Not this time. 2 weeks went by and I saw no sign of my package. So I rang Parcel Force with my tracking number and asked where it was. They then went on to inform me that the name and address had been put on tha package wrong. So this ment another 2 days wait. I rang again and they told me to ring the postal service here in Ireland. So doing that, the Irish postal system said they never saw my package. So i ring Parcel Force again, and they tell me that they forget to inform me that it is Williams Group shipping i need to contact. So i ring them, and they tell me that it will be out on Thursday. Thursday came and went and no sign of my package. So if that didn't cheese me off, i rang them on Friday *today* I must have rang about 9 times maybe even more. All day they tell me that it will be here 100%. 5pm rolls around and i ring them back. Then they tell me that my package went out in the wrong delivery van. So it now means i have to wait untill Wednesday. Because they dont work untill Tuesday and my package will not get sortted untill wednesday. So almost a month i am waiting for something to come from england. I would have been cheaper and quicker catching a plane and collecting it myself. As much as i am cheesed off at this little problem. I can not blame Parcel Force to much. Everyone i spoke to there were Extremly Polite and helpful. I do however Blame A) Overclockers.co.uk for adding the address wrong. & B) Williams Group in Ireland for just losing the fecking thing altogether. So lets keep fingers crossed that it will make it here on Wednesday. I am extremly stressed at this stage and ready to snap. So pray for me people =)
Summary:
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Last comments:
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- 27/06/01 You can perhaps add more info to your warning. And I believe this may be an isolated case. You know, negligence in the job is not a rare thing and couple it with incompetence then you have what you have now - the agony of waiting. |
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- 04/06/01 Informative and witty op. Hope you're feeling better now! The thing that REALLY annoys me about Parcelforce is that they are the only carrier who refuse to leave our parcels with our neighbours. Why not? Why waste their petrol coming back another day? Just unhelpful if you ask me. I know you didn't, I just thought I'd say anyway! |
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