Parcelforce Reviews

Parcelforce must be the worst company I have ever dealt with. Parcelforce is rubbish. Parcelforce are terrible. The first time I sent something they lost it. The compensated me, eventually, but it cost me a lot of time and effort to get it. Now I have had the misfortune to be sent a package by Parcelforce 48hour delivery. It took 9 days to ...  Read the complete review

I have recently been seconded from the UK to the Hong Kong office of a UK firm. On 21st January, 2004 I had to send my passport to the UK from Hong Kong to get an urgent visa that could only be acquired from an embassy in the UK. I asked the Hong Kong postal service for a secure, quick way to do this and they told me to use their Speedpost ...  Read the complete review

never, never, never, never, never,never, never, never, never, never, never, never, never, never, never,never, never, never, never, never, never, never, never, never, never,never, never, never, never, never, never, never, never, never, never,never, never, never, never, never, never, never, never, never, never,never, never, never, never, never, ...  Read the complete review

Parcelforce - Shambolic Service! - Advantages: None - Disadvantages: Non Delivery, Useless Employees, Even worse Manager

NEVER EVER use this service - Advantages: None at all - Disadvantages: Incompetent, Corrupt, Outstandingly Useless

I have suffered at the hands of ParcelForce on more than 3 occasions now, and it has got to the stage where I will not order from a company that uses ParcelForce for delivery. Amazon.co.uk insist on using ParcelFarce for their larger/more expensive orders. so I simply have to avoid them, or order single items at a time so the delivery is carried ...  Read the complete review

Well what do you expect? A recital of a POSITIVE Parcelforce experience?? Is that even possible?! Ordered a new hardrive from Dabs.com, never again will I use this lot, on the 19th November. Fine. Parcelforce try to deliver my goods twice once on 20/11 and again on 21/11. Fine, I accept the fact I was at work and unable to accept ...  Read the complete review

I'm really surprised at the negative comments on here about the services from Parcelforce. I use them regularly, in the past month Ive sent 4 items and received 12. Every single one has been delivered undamaged and on time. Everything has been received undamaged and on-time. The last problem I had with them was about 6 months ago when one of ...  Read the complete review

I sent a large parcel of books via Parcelforce from England to Asia. Once over the initial hurdle of having to put all the books into one 30Kg box ( 2 x 15kg would have cost much more) and swallowing at the expected delivery time of 45 days, what else was there to do but wait. And wait. And wait. I contacted customer support and was informed ...  Read the complete review

Well, after 10 days, I've just about given up hope. About a grand's worth of stereo gear has gone missing. 24 hour delivery commitment . . . no sign of it. According to the parcel tracking service, left Edinburgh West at 18.28 on 01-05-03, got to the National Hub the following day at 01.31, then on to London West at 04.39 . . ...  Read the complete review

Delivery left on doorstep - Advantages: You can collect from the sorting office - Disadvantages: Clueless drivers, Leave goods anywhere, Part of Royal Mail

don´t touch them with someone else´s barge pole - Advantages: none - Disadvantages: incompetent, unreliable, unhelpful

I sent 2 parcels containing christmas presents to my parents in Turkey using Parcel Force's Euro 48 service. The first parcel was sent on the 18th December, and the second on the 20th. I specifically checked when I arranged collection that the 48 hour service was guaranteed, and that the parcels would be there for christmas. I paid a ...  Read the complete review

Consistently appalling. Drivers lack basic numeracy, literacy & diplomacy skills - Advantages: Easily available to use - Disadvantages: Dishonnest, Unreliable, Inconvenient

I was expecting a package through, a mobile phone to be precise. Parcel Force were the chosen courier of O2 Online (an equally incompetent company), and after about a month of waiting the package was finally on it's way to me. They tried to deliver on a wednesday, but as most people are, I was at work. Living in Northamptonshire meant ...  Read the complete review

COMPLAINT!!!! It is 6.48pm on Wednesday 2nd October 2002 and I am currently listening to pathetic hold music (which I have been doing since 5.35pm on Wednesday 2nd October 2002) whilst waiting to speak to one of your advisors. Oh, and this is not the first time in the last few days that I have performed this task. Let me take you ...  Read the complete review

Well, I've been trying several times to get Parcel Farce to re-deliver (three times and still waiting), spending almost an hour and a half in total on hold to the contact number printed on the 'Sorry we missed you..' card. This number is a national rate: 0870. After despairing of calling them again I found this number tucked away on ...  Read the complete review

I've just got home from work and I'm all excited. I've got a parcel you see. No it's not something long and wiggly from Ann Summers, it's a canvas actually, but that's not why I'm excited. I'm just really pleased because for once a company has actually done what they said they would. I ordered my canvas ...  Read the complete review

Do want to get your parcel anywhere in the UK ontime. You will read opinions on Parcelforce Worldwide and how bad they are. People will only write about their bad experiences. Forgetting the many Good Times. Parcelforce have a Quality of Service in excess of 97% many other carriers fall well short of that figure. Truth is nobody is ...  Read the complete review

I have been very unfortunate enough to have had several mail order items sent to me via Parcelforce. It has led to many stressful days i can tell you. On many occasions the items have been late. Every single time they have tried to deliver when I was at work and my so called local depot is 30 miles away and I have not the time to go all the ...  Read the complete review