RAC Reviews

Worst service centres ever. I have used Northbridge and Morley.They forget to do jobs, don't offer or give you a lift anywhere, their services miss out heaps of simple tasks like filling up the oil, water in wipers.They miss jobs off their lists. They charge WAY too much for second rate service, the reception girls are clueless, lazy and unhelpful.They are happt to leave you stranded without your car and half the jobs not being completed and offer no suggestion of help as to how you are going to get to work or home.DO NOT USE RAC for services. They are lazy, unhelpful and will not do the jobs that you pay for. RIPOFF !!

I received a letter from RAC at renewal, advising that my credit card details had expired. From this I understood that my renewal would not automatically take place and took out a new RAC policy via my car insurers Aviva. When I returned from a 2 week holiday, 5 weeks after my renewal date, I was greeted with my credit card ...  Read the complete review

Recently bought a a secondhand car for my wife and felt quite relaxed buying from an unknown garage 80 miles away as the car had a satisfactory RAC Inspection report. Big mistake! On it's first outing after delivery the car, a 2 year old VW swerved under braking. So we had an independent garage check it out. They found the front brake ...  Read the complete review

RAC Pre Purchase Vehicle InspectionAfter buying a vehicle earlier in the year which failed its MOT I decided on a RAC inspection check with my next potential car. Called them on a Tuesday to book an inspection to be told it will take 7 days for them to do, despite it saying on their website "takes 3 working days". I was told they would inform the dealer, of the the arrangement, which they did not do, and then failed to contact me with the report after. Was told they would email me a report by "7pm the same of the inspection" then was told it would take 2 days to process. All in all the dealer got annoyed that it took over 2 weeks to buy a car, and threatened to terminate the deal. Go for the AA, RAC are a waste of time and money.

I signed up to RAC just before Christmas last year (2009). It was snowy, very snowy, and equipped with a number of cans of de-icer, bottles of Coke and KitKats for sustenance, I was making the drive from Preston to Newcastle. Unfortunately, I hadn't thought ahead. After a disappointing half-hour of searching the internet for a ...  Read the complete review

RAC is probably the second bets known breakdwon service in the UK. Its surpassed in publicity by the AA but apparently the RAC is popular - according to them anyway! There are also a couple of other smaller ones like Green (enviro friendly) and some pay and claim ones (where you pay for repairs yourself and then claim back ...  Read the complete review

Over the Christmas period, whilst driving on the A12, my car decided to go into limp mode, for those of you who don't know what this is, its like a safe mode that your car's computer enforces, when it thinks there is a problem with the engine. Due to the limp mode, i was limited to 37mph, and it would not let me go any faster, ...  Read the complete review

I've been a member of the RAC for some time, but before yesterday I had never needed to call them out to the side of a motorway. After yesterday, I'm not sure I'm going to be calling them out in the future either. I was on a stretch of motorway with no hard shoulder - just me and the children in the car - when the clutch pedal ...  Read the complete review

I have been a member for 15 years and have always owned a van and a car, i recently broke down in my Iveco van and the RAC refused to tow me home unless i paid!!, they claimed i did not have a commertial policy which i did not even know existed, but this raises the issue of why they sent a patrol out in the first place, they did this but ...  Read the complete review

I have been a member of the RAC ever since I was at uni in Bristol and kept breaking down in my unreliable Mr Bean green mini. They have never let me down! The service involves getting you back home in one piece and they will keep the job 'open' for you and get a larger vehicle to tow your car to a garage the next day if they can't fix ...  Read the complete review

I have had RAC cover for years and it is totally worth every penny.... I pay just undr £7 per month by direct debit and have used the service several times. Every time I have needed them they have answered the call promptly and professionally. They are always very efficient and respond very quicky, especially when I ...  Read the complete review

I have had RAC cover since before I had even started to drive as it is included as an extra on my bank account, so its hard to judge exactly how much I pay each month, although working it out roughly taking into account what else I get with my account its probably costing me about £5-6 a month which I feel is very ...  Read the complete review

There was a story told by older boys when I was a younger boy about The Snake Pass, or to give it a more exciting moniker, the A57, which was a road that left from our village on the Cheshire/Derbyshire borders and took you over the moors of the High and Dark Peaks and over into the mysterious world they called "Meadowhall." ...  Read the complete review

hi Having been with the rac under the response blue badge member ship for the last 13 years you would think I would have had many break downs well wrong.. but in June this year 2009 we got another car a fiat punto bought from mexborough south Yorkshire the car had a 12 month mot dated June the 9th until 2010 and it looked ok it had ...  Read the complete review

Three years ago when I passed my driving test my step-dad kindly got me RAC membership. He had been a customer with them for a few years and when he rang up to get my policy he asked them what it would provide. They said that if I broke down as a lone female I was in their priority list and therefore they would aim to get to me within ...  Read the complete review

I have been a member of the RAC for several years now and fortunately have never had to use them, that was until yesterday when after going shopping i returned to my car turned the key and yes youv'e got it the car didn't start. Being a person with limited car knowledge i went back into the supermarket and asked at customer services if ...  Read the complete review

There are quite a few breakdown companies out there, and choosing the right one can be difficult. All companies seem to have mixed reviews with some having happy customers, other's feeling disgruntled with the service recieved. I've only been driving a year and choosing my first ever breakdown service company was a bit tricky. ...  Read the complete review

Oh dear, another candidate for a zero star rating...if only there was one. Back in 2007, I'd been an RAC member for several years - paying the highest level of cover, because i travel far and often for work and needed to know that any problems with my car could be sorted, or at least i'd be got home. During the whole time i ...  Read the complete review

I thought I would give some information regarding the car checks that can be bought from the RAC. In the current economic climate it is surprising how used car sales are still relatively popular but consumers must now make absolutely certain that they are not buying a wreck. The RAC offer a range of vehicle inspections that ...  Read the complete review

I switched to the RAC from the AA about a year ago. I paid around £50 for my first year of membership, and they've offered a renewal price of £36.80. However, looking at their website, i can join as a new customer for £34 - and by using a cashback website i can get £21 cashback, making the annual membership cost £12. The fact ...  Read the complete review