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Royal Mail
Newest Review: ... good considering volumes dealt with. The delivery services on offer from the Royal Mail include first class, second class, recorded deliv... more |
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Royal cock-up! (Royal Mail)
Member Name: Great_reviewer07
Advantages: Quick delivery if it actually gets there! Disadvantages: Awful customer service & no guarantee it's been received even with a signiture
I sent something using the special delivery service about 6 months ago to the other end of the country. The Royal Mail say it's guaranteed to be there by 1pm the next day which it wasn't. I checked with the person who i sent it to & they hadn't received it. I checked with the Royal Mail & they said it had been delivered but they didn't have the signature as proof so i would have to put in a claim including proof of how much i sent so i needed a bank statement. I must have rung them up at least 6 or 7 times as i was told someone would get back to me within 24 hours so 2 days later i found myself ringing again & was told exactly the same thing that i would be contacted within 24 hours which again i wasn't. The customer service team were absolutely usless. Summary: Avoid unless absolutely necessary |
Last members to rate this review:
(14 members total) Overall rating: Useful Last comments:
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No Delivery - No Stars 2nd Jan 2009
Couriers must not fail to turn up!
I want 0 stars City Link is the weakest Link-- Goodbye (City Link)
A cheap alternative to parking at the airport
I don't know where to start!
Incredibly lazy and unprofessional
The least worst option
Robbing your pockets


