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CHRISTMAS WARNING! -  Royal Mail Transport / Automobile Service
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CHRISTMAS WARNING! (Royal Mail)

nikkisly

Member Name: nikkisly

Product:

Royal Mail

Date: 04/12/01 (276 review reads)
Rating:

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This isn't going to be a normal opinion from me. I'm just incensed and wanted to warn everyone in Dooyooland about an experience I had today.

I posted three packages airmail to the U.S.A. The first two were Christmas cards containing a letter and cost £1 each to send.

Package number three was a calendar. The postmaster weighed it then asked "Is there a letter inside?". There was - an identical Christmas card and letter to the ones I had just posted for £1 each.

The cost of posting my calendar to the U.S.A. was a whopping £7.17!!! However, had it not contained a letter, it would have cost £3.

I commented to the postmaster that I shouldn't have been so honest and admitted that the package contained a letter. He pointed out that ALL packages were opened and, if a letter was found, then excess postage was charged from the recipient.

I checked this with two local post offices and Royal Mail by telephone this afternoon and, unbelievably, it appears this is correct.

The moral of the story - if sending gifts overseas, don't include a letter in the package but send it separately. Not knowing this has cost me £4.17 but would have been even more expensive had the recipient been asked to pay excess postage on receipt.

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Overall rating: Very useful

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Last comments:
stark99

- 08/08/02

Excellent...."Not a lot of people know that", etc. If you send a letter in an envelope that isn't sealed, it'll (or at least it used to!) cost less to post than one which is sealed. Is it just me, or do the Royal Mail (or Consignia, or whatever they're calling themselves this week) seem to make it up as they go along? :0
Humbug

- 16/12/01

A sign of the times I suppose - 'all parcels are opened.'
I gave this op a VU rating because of the time of year and the fact that a lot of people may be unaware of these charges when they post letters or parcels to their families abroad.
mandyhaley

- 09/12/01

I never knew that - thanks for the warning.

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