Royal Mail Reviews

I think Royal Mail are absolutely awful. They have lost so many of my parcels over the years. Just recently a parcel worth £700 going to Germany, they sent it to Australia and it was never seen again. And the cherry on top was the compensation of only my postage fees. Then I have sent a parcel within London 3 days ago and one abroad (not ...  Read the complete review

I am sick and tired of the complete lack of service by what was a proud institution. For the last year or so I have had a constant supply of red cards through my door for failed deliveries. I have actually been in on a number of occasions, and in the 30 seconds or so it took me to answer the door, the card was written and dropped in. How ...  Read the complete review

I needed to send an important document to my son in Peru in order for him to start work there. I was recommended by the post office to use their 'track and trace' service. I duly paid the £6.90 to send it and was assured it would be arrive there in approx 2 weeks. I was given a receipt and told to use the website to check its ...  Read the complete review

I never used to fault the Royal Mail. They seemed a reliable service, and my post would always arrive on time. However, in the past few months, I have seen a vast decline in their service. I thought I would come on here and share to you all the bad experiences that me and my Fiancé are currently undergoing with this service ...  Read the complete review

I am a expat Brit living in the Netherlands, last year we decided to get married back in the UK, here's a list of things which Royal Mail managed to loose. My husbands birth certificate.Wedding invites.My fathers waistcoat. Although that arrived the monday after the wedding....... too late.Thank you cards.other things include birthday cards and presents, stop smoking pack for my hubby, items ordered from the UK. I have have ordered things from Amazon and other companies in France and Germany and they arrived perfectly and on time. Royal Mail is absolute rubbish, nowerdays if I spend money buying a relative back in the UK a birthday present I always send it via UPS or DHL because althought it costs more at least we know it will get there. Needs to be taken over by TNT. Royal Fail!! Bunch of theives.

POSTING - Twice in a row in early January 2011 I have posted a letter 1st class recorded and 15 + days on they are still being 'processed in the system'. I wonder if they will ever arrive and where do these letters go? I have also posted various business letters from the same post office in Albemarle Street, W1, that have never ...  Read the complete review

Posted mail recorded delivery 15 Jan 2011. 4th February still not arrived. Tried the merry go round of different phone numbers and email to no avail, all lead back to the same place. Royal mail.com. One has to assume there is a empty customer service office with a massive answering device. DHL for me from now on.

Royal Mail have just proven what a diabolical shambles they are!Posted letter with proof of posting on 3 December 2010 - letter lost in system.Reposted letter on 13 December 2010 by First Class Recorded Delivery - still not deliveredReposted letter on 30 December 2010 Special Next Day Delivery - failed to deliverIt's about time there was sufficient competition out there to force them to clean their act up, has to be the worst service i have had the displeasure to receive.

I'm currently a postman for the past few months but I won't say where but it's a small seaside town with about 50,000 residents. I feel I need to stick up for the Royal Mail as in most circumstances it's a bad few eggs that spoil it for the rest of us. There's good postmen/women & bad ones & as usual the bad ones will ...  Read the complete review

If I believe my EBay buyers Royal mail has cost me about £50 over the last three years in lost packages. I know for a fact that an additional £20 has gone missing in the form of vouchers from ipoints. RM also falls down looking after fragile items, I worked for them as a Christmas temp and part of the job involves throwing ...  Read the complete review

There is nothing better than hearing the shuffle and thud of a good pile of post falling through the letterbox is there. And it's all delivered by Royal mail, a company that virtually every adult and many kids in the UK has used at some point. Pop something in an envelope, stick a stamp on it, address, and pop it in the postbox. From ...  Read the complete review

Most of my life, I have taken Royal Mail for granted. A man came with post every day, and when I needed to I'd put letters in the postbox and trust that away they'd go, eventually getting to their destination. You expect the occasional delay or wrongly delivered parcel when you think of the sheer volume of mail they have to process every ...  Read the complete review

I almost don't think it's fair for me to write this review based on my experience of the Royal Mail because it has been so bad, but feel it's only fair to share my experiences with others. I will warn you though, if you are a fan of the Royal Mail and don't like it when people slat it, don't bother reading any more of this ...  Read the complete review

Ok so this is one of those reviews where I am reviewing something that everyone knows what the Royal Mail are, so trying to get you all to think this is very useful is going to be a challenge! I sell a lot of stuff on ebay so I use Royal Mail quite a lot but I have had so many problems with them. Upon sending items worth £40 ...  Read the complete review

There was a time (apparently) when you could rely on Royal Mail (Post Brenhinol) to deliver promptly and accurately as promptly and accurately the taxman collects big chunk of my hard earned wages. Certainly you'd like to think that an institution, that wants to be one and only postal service in the country will rise to the ...  Read the complete review

Royal Mail seems to be taking a lot of stick on here so I thought I'd chip in my tuppence worth too! I am a frequent Royal Mail customer and send packages through them quite often. In my opinion, I actually think the services they offer are pretty good and am quite a happy customer. To think that I can send a letter for a ...  Read the complete review

Royal mail the main standing mailing service in the United Kingdom, good or bad, we rely on them for pretty much all of our daily mail to be delivered, parcels to be sent and whether we love them or hate them they are the necessity we cant live without. I have never dealt with another mailing service apart from royal mail, as ...  Read the complete review

What is going on with our postal service? I seem to be racking up a long list of things gone wrong where The Royal Mail is concerned. Firstly my mail used to arrive in the morning usually around 7.30am with only a few days when it was later. Now every day it seems to be nearer 12pm or even as late as 2pm when the post man ...  Read the complete review

The number of reviews complaining about the service Royal Mail provides probably largely outnumbers the amount of reviews praising the service. However that's life. Unfortunately my shortish review will only add to the number of problems Royal Mail appears to be having with its customer service and shortage of open depots. I ...  Read the complete review

Royal mail - an overview: Royal mail is a huge company which mainly deals with post (letters and packages) within the UK and internationally although the also have a number of other services. Post is divided into categories - letter, large letter (up to 2.5cm thick), small packet and large packet. Cost of sending items depends ...  Read the complete review