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They don't always look after you -  The AA Breakdown Cover Transport / Automobile Service
The AA Breakdown Cover 

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They don't always look after you (The AA Breakdown Cover)

stubborn_fairy

Member Name: stubborn_fairy

Product:

The AA Breakdown Cover

Date: 12/08/09 (16 review reads)
Rating:

Advantages: Cheap

Disadvantages: I was once left on the side of the A1 in the middle of the night in freezing conditions by myself.

I've been a member of the AA for a while, and been rescued twice. First time, no problems. Second time, however, they gave the job out to a local firm. I have never experienced anything like it in my life. It was January, around midnight, and about -5 degrees, on the A1 towards London my car conked out completely. I called the AA, who said they had no one in the area but that someone would be with me from another company within the hour. Obviously I had to wait on the side of the road, not in the car, as it was by a motorway, and I was freezing and by myself- which apparently is against AA policy. To cut a very, very long story short, four hours later I was picked up by some dodgy company. As I only have the rescue option, he towed me 10 miles up the A1 to the Travelodge and left me, where I had to pay £70 to stay for next few hours of the night, and the next day I had to call a taxi to pick up the part my car needed and fix it myself. In the 4 hours I had waited I could have pushed my car to the Travelodge.

Summary: Not as good as people think!

Last members to rate this review:
(5 members total)

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Overall rating: Somewhat useful

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Last comment:
Kayteehee

- 12/08/09

Yikes what a horrible experience! I had a similar one with the RAC though not in -5 weather luckily.

You could make your review better if you mentioned how much you paid for the cover, what the service was like over the phone etc, just to give more information to people. Just bit of friendly advice :)

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