Not great (UPS)

Member Name: calumneilson

Product:	UPS
Date:	06/06/09 (33 review reads)
Rating:

Advantages: Fast

Disadvantages: No support, hard to use

UPS provides postal services across the globe - from my experience the majority of their services are good however they have some serious problems that they need to solve.

I had to return my Xbox for repair, which involved getting a postage label from UPS and arranging for them to collect the package.

The first problem was that my label never arrived by email, I emailed support and was told to call - I then called and was told to email. In the end I gave up and cancelled the repair request and then just made a new one and got my label.

When arranging collection the latest they would collect from my house was 7AM, which is incredibly early as the "latest" they could collect.

However, once my package was away it was returned to microsoft very quickly and was then posted back to me and delivered fast as well.

Overall the service is ok, but has some problems.

Summary: Not that good