| Product: |
Alamo Rent-A-Car |
| Date: |
26/01/02 (258 review reads) |
| Rating: |
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Advantages: Cheap upgrades, Clean vehicles, unlimited mileage
Disadvantages: Having to hand the car back!
I've used Alamo a couple of times now (both occasions booking through Aspect Car Rental (see separate op). On both occasions I've found them to provide a great, efficient and friendly service. My most recent hire was over Christmas. I as hiring from Glasgow Airport and returning to Edinburgh Airport. The week before my rental, I decided that my plan to hire a small Fiat as perhaps a bit silly, and a larger car would be the best idea. I phoned Alamo, and was shocked to be told that upgrading to a Vauxhall Corsa would cost an extra £8.50 per day! That's almost 50% of my rental rate! An Astra or similar would have been £15 extra per day! So I resigned myself to driving a tiny Fiat around the country roads of Scotland - not a nice thought! On the 22nd of December I turned up at Glasgow Airport (an hour and a half late thanks to BA!). Locating the Alamo desk, I handed over my voucher. "Sir has quite a bit of luggage" said the delightful girl behind the desk. "Would a larger car be useful? We can offer a Ford Focus for an extra £2.50 per day". Oddly enough I agreed! The Focus is 2 levels up from the Fiat, and £2.5 is considerably less than the £15 extra for the similar Astra. Surely there must be a catch I thought. Sure enough, when I got out to the car lot, I didn't see a single Fiat in the Alamo area. I suspect that my booked Fiat was nowhere near Glasgow, and therefore by offering me a larger car at a great rate, they avoided giving me a free upgrade, and made me think I'd got a good deal! However I'm not complaining - the Focus was spotlessly clean, and ready to go. It drove well, and returning it to Edinburgh Airport was simplicity in itself. The advantage of using a full service firm (i.e. not Easycar!) is that they aren't quite so stalinist about damage or inspections. One week later I got my confirmation receipt, showing no additional c
harges. Plus you also get unlimited mileage, and a range of cars! I'd recommend Alamo to anyone looking for good service, great prices (via aspectcarrental.com) and a choice of vehicles.
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