Horrible. (Arriva)

Member Name: Crystal

Product:	Arriva
Date:	30/10/06 (32 review reads)
Rating:

Advantages: It's cheap.

Disadvantages: You might have to stand for hours.

Terrible. I paid for a rail ticket, not a bus ticket. My train was cancelled and I had to catch a bus from Aberystwyth to Newtown where they said there would be a train, and was there? No.

I had to catch another bus to Shrewsbury and then finally I was allowed to get on a train like the rail ticket I had purchased stated. I waited in Newtown for far too long. There were over 100 people, and they sent one bus. What the heck?

When I finally got on a train in Shrewsbury, many people had to stand because there weren't enough seats. It is absolutely ridiculous that people have to stand on a train ride from Shrewsbury to Birmingham. Everyone should have a seat or don't sell tickets if the fucking train is full.

It was cramped and uncomfortable. Overall, the service was absolutely shit.

Summary: Fuck Arriva.