Connex South Eastern way off track (Connex)

Member Name: mosdela

Product:	Connex
Date:	12/07/01 (195 review reads)
Rating:

Advantages: Ok if running to timetable

Disadvantages: No local competition

As a commuter from the Medway towns I have no real choice other than to use the Connex train service.

I wont go into specific times and delays as anyone reading this will know all about them and find it very dull.

My gripe is that Connex still has the franchise here although it lost a previous franchise which was performing marginally better than this one.

We are continually met with delayed and shortened trains without any real reason and no alternative provider to turn to. Anyone using Connex South Eastern would have expereienced standing in a cramped corridor whilst the guard announces that the First Class compartments are for First Class ticket holders only. How they can say that any part of their service warrants the title of 'First Class' is beyond me.

Off peak there is one fast train and one slow train an hour to transport the many thousands who travel from Medway. Their service also stops at 5 past midnight from Victoria which is way to early for anyone socialising after work in London. Lines to Essex run way into the early hours of the morning.

Either Connex makes some drastic changes or the goverment should pull the plug.

Summary: