YET ANOTHER EUROPCAR INSURANCE SCAM (Europcar)

Member Name: DEREK HEATHCOTE

Product:	Europcar
Date:	08/11/08 (197 review reads)
Rating:

Advantages: NIL

Disadvantages: TIME TAKEN TO ENSURE ALL DAMAGE IS ON HIRE AGREEMENT

I HIRED A MICRA AT FARO AIRPORT AND BEING AWARE OF THE EUROPCAR SCAMS I WAS PARTICULARLY CAREFUL TO HAVE THE MULTITUDE OF SCRATCHES/MINOR DENTS ETC NOTED ON THE HIRE AGREEMENT, IN PARTICULAR DAMAGE TO A WHEEL TRIM, WHEEL AND TYRE WHERE A PREVIOUS DRIVER HAD OBVIOUSLY HIT THE KERB. ON DROP-OFF, THE INSPECTOR, NOT A EUROPCAR EMPLOYEE, CLAIMED THAT I HAD DAMAGED THE TYRE BECAUSE IT WAS NOT SPECIFICALLY MENTIONED ON THE FORM. I ASKED TO SPEAK WITH THE MANAGER WHO WAS NOT ON SITE AND I WAS THEN INFORMED THAT THEY WOULD CALL THE POLICE. WHEN I INSISTED THAT THEY DID CALL THE POLICE, THE MANAGER REMARKABLY APPEARED FROM THE UPSTAIRS OFFICE AND AGREED THAT I WOULD NOT HAVE TO PAY FOR THE TYRE. THIS WAS OBVIOUSLY A WELL REHEARSED SCAM THAT WENT WRONG BECAUSE I WAS NOT IN A HURRY TO GET TO THE AIRPORT! RENTERS BEWARE!

Summary: ENSURE ALL DAMAGE IS IN WRITING NOT JUST SHOWN BY A NUMBER ON THE DIAGRAM