Newest Review: ... available; Hertz were able to provide a vehicle for around 40% less in total than Europcar, so when she proceeded to payment her card was... more
It does not get any worse
Author Name: Ashvani Nayar
Advantages: It beats my imagination to come up with any
Disadvantages: Rude staff unfriendly telephone answering"Our staff is busy call later"
I have been renting cars through various agencies like Expedia,Autu Europe and others but my worst nightmere came true when I was directed to Europcar at CDG.This happened around 15 months ago Jan 2011 and after lot of negociations I was given a credit note for Euro 200.
The note sqid thqt 200 Eoro zill be credited to the Credit Cqrd I used to book the cqr.The pro;ised q;ont zqs never credited.Qfter severql co;plqins I zqs told the credit cqn only be applied agqinst future rental of the car.there I thought is my chance to recover the Euro 200 I have been promised.The latest excuse I have been given is that the amont may have been refunded to the agency through which I rented the Car.
So far Europcar has neither been able to provide any details about the amont in question wheter it will be applied to my current rental or when and to whom has the amont been refunded to.In the mean time my credit card been debited for the current rental from 27th February to 7th March 2012
Summary: It is difficult to give negative rating therefore even 1 star is too much
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