Great No Energy Railways (Great North Eastern Railways (GNER))

Member Name: laurence_powell

Product:	Great North Eastern Railways (GNER)
Date:	21/01/01 (76 review reads)
Rating:

Advantages: when the trains break down they give you bad sandwiches

Disadvantages: Duh

I can see that a lot of people have written good reviews, but I like to stray from the pack. Normally GNER provide an adequate service, but over that last few months they have gone down and down.

We go to Leeds roughly every other week, and I was not impressed at all by the service of the trains. You may say I have no evidence for this, but listen for a while. More than three times the train has been stopped because it was ahead of schedule, and then had to wait for half an hour to get it back on schedule (a.k.a. late). Once, the 10.10 train and the 9.10 train were combined into the 9.30, fine if you are on the 9.10, but nobody told the 10.10 passengers anything, so 95% of them missed their train. We have also had to change to buses, but there were no signposts as to where the buses were, and so nobody, not even the policemen knew where the hell to go! However all of these pale in comparison to what happened on th 20th of January this year, we were 3/4 of a mile outside leeds station and some damn fool cut the power to the train, literally, someone put a pick through the power cable and we were stuck for 1 hour 40 mins. Though in GNER's favour the driver did try to keep us informed, every 10 mins or so, he would say we know nothing, we still know nothing, we know even more nothing etc, and they gave us a free sandwich and cold drink, although that was probably to prevent football fans from rioting. I am sorry if this sounds a bit unfair, but they really screwed up!

Summary: