Holiday Autos do not honour contracts-avoid at all costa (holidayautos.co.uk)

Member Name: holly

Product:	holidayautos.co.uk
Date:	30/09/09 (51 review reads)
Rating:

Advantages: cheap

Disadvantages: you end up paying over the odds in the end

Avoid holiday autos especially if booking forr Italy. This year the car we rented through them broke down near the top of a mountain even though it was brand new. The english speaking helpline woman could not understand us. The car was towed away the next day and we were given no replacement. In fact we were left stranded in the middle of nowhere. My husband managed to get the mechanic to take him to herz in the nearest city over an hour away to hire another car (cost us an extra 180 euros) because the local rental company refused to help us because we hadn't paid for taxi cover. We weren't told we would need that when we picked the car up in Pisa. So not only have holiday autos ignored our repeated emails, they haven't refunded us the 4 days rental we failed to get and the money it cost us for a new hire car. Once they have your money they don't care.

Summary: Holiday autos wash their hands of you as soon as they have your money