Irish ferries, really does mean 100,000 welcomes! (Irish Ferries)

Member Name: flyingdutchwoman

Product:	Irish Ferries
Date:	04/07/09 (14 review reads)
Rating:

Advantages: Outstanding service

Disadvantages: I really can't think of any!

I recently went over to the west of Ireland for a holiday with my mum, I ended up using Irish ferries for a few different reasons.

Firstly, the rout we took was from Pembroke in South Wales, to Rosslare in County Wexford. This was the nearest departure point from our home, so this was nice and simple.

I looked at both Irish ferries and Stena Line, because they do a very similar route with similar times.

To start with, Irish ferries website, is a lot more user friendly. It is easy to navigate to where you want to go, and everything seems to follow a nice order, and is easy to find.

Secondly, the price you see, is the price you pay. they don't have any of these really random taxes or excess charges whacked on at the end.

I found them to be slightly more expensive, but only by about £3.

The service we received from the moment we entered the port, to the moment we left, was second to none! the staff were really friendly and helpful, (even though it was 2am!) They were very organised, and had us checked in, and lined up to board in no time.

Something that I was worried about, was the fact that I forgot to tell them, that Im a wheelchair user, but a quick chat to the man at check in, sorted this with no problems. They lined my car up, right next to a lift, and even helped me to unload my wheelchair! I really can't fault them at all! the ship was spotless, everything we had expected was sorted, and our cabin was lovely, with an en-suit shower room.

I had such wonderful service from them last time, that I have just booked with them to go over again in the summer! They really do seem to know what their customers want and need.

If you get the chance to use Irish Ferries, then you most definitely should. The service is excellent, and they make you feel welcome from the very beginning. Something that the Irish themselves are brilliant at!

Summary: One of the best ways I have ever travelled in my life!