Northern Spirit - Transpennine (Arriva Trains Northern)

Member Name: Woodall

Product:	Arriva Trains Northern
Date:	13/08/00 (38 review reads)
Rating:

Advantages: Usually on time

Disadvantages: Standing only ; poor food service

I use this train to travel from Malton to Leeds:

1. It is usually on time in that direction but about one per month from Leeds are cancelled because they have no conductor.

2. Journyey time is 1 hour and frequently there are no seats - at 13 pounds per journey its an expensive way to stand and travel.

3. The food is awful - bring your own sandwiches.

4. The guards are friendly on the trains but I had a nightmare with oen at a station when I was trying to find somewhere to opark my bike - he refused to acknowledge the inadequate lack of provision of bicycle racks and didnt care where I parked my bike as long as it wasnt on station premises.

5. Overall better than using the car if you can get a seat. MOre carriages would solve the problem and other users should join me and submit a complaint form every time they have to stand - it will knock their complaints figures into the statosphere. Remeber they are banking on us being a docile society happy to put up with poor service.

Summary: