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Rail Europe

Description: European rail travel.

Newest Review: ... the spot). Or they helpfully suggest you can change your seats by upgrading fare class. It's like dealing with a rental car agency, always working the upsell. I really regret purchasing from this company and will never do so again. If you need rail tickets just buy them from the national rail carriers directly. The internet is your friend, except when it's www.raileurope.com. If you ... more

... don't care about junk fees, don't care about seat selection, and don't have any needs or problems after you purchase the tickets, Rail Europe is fine, I guess. But otherwise you're screwed if you use them. Look elsewhere....more

Read Reviews for Rail Europe

Rail Europe: Terrible Service Junk Fees (238 words)
by Boghopper - written on 31/05/09
Rating:

Europe is the best way to travel by rail, www.raileurope.com (Rail Europe) is not the best way get your tickets.. The website is confusing and misleading, they charge absurd fees (like $18 to deliver your tickets to you when you can get e tickets from rail providers in Europe), and customer service is surly and unhelpful. They do not disclose any of the conditions, restrictions, surcharges, and fees when you purchase the ticket (other than the degree to which they are refundable). There is no way to select seats on their site but they assign you seats when you buy the tickets. If you want to change the seats they can "request" it for a $25 change ... Read the complete review

Only use in Person if you can! (501 words)
by - written on 16/02/02 (Very useful, 879 readings)
Rating:

Rail Europe surely, and I hate to say this as they are SNCF's agent in London, are the worst travel company I have ever used. One experience. I booked travel in France from Paris Montparnasse to Auray in Brittany, and return from Lamballe to Paris. I was going to a friend's wedding. My tickets failed to arrive 3 days before I was do to fly to Paris from Manchester. I called Rail Europe. It was engaged. It was lunchtime. It was engaged all through the day until 20h00, when their office closed. The day I called several different number. The business one answered. They weren?t interested in my plight and put ... Read the complete review

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