Newest Review: ... through to an advisor. The advisor said that yes they were aware they local branch couldn't insure me and they shouldn't have made the booking. They claimed they couldn't put me on their insurance in order for me to rent the van. I was told there were no managers to speak to and I'd have to phone back a few days later. I did that and was still refused to speak to a manager because the ... more
Customer Sixt Reviews (27)
by - written on 23/03/13 (Useful, 34 readings)
Rented a van from Sixt. They arranged for it through one of their partner firms and everything seemed fine. Filled all the details in etc. Went to collect the van only to be told that the partner firms insurance wouldn't cover me and that Sixt should never have made the booking as they were aware. Walked an hour home again without the van to call customer service and after a 10minute wait I got through to an advisor. The advisor said that yes they were aware they local branch couldn't insure me and they shouldn't have made the booking. They claimed they couldn't put me on their insurance in order for me to rent the van. I was told there were no managers to ... Read the complete review
by josshannah - written on 17/07/12
Having booked car rental through carrentals.com I didn't know exactly what company I would be booked with until I had paid the final amount. I had previously rented a car through this site and they had booked me with a brilliant rental company so I trusted their judgement completely. After my recent experience I will think again. I can honestly say I've never received such shoddy and unprofessional service from any company before. I arrived at Belfast International Airport and phoned the company to let them know I had arrived (as directed to do on the rental instructions). My flight arrived in early so I was phoning 15 minutes before my rental was ... Read the complete review
by Hugh Gotch - written on 02/07/11
In April I hired a box van from SIXT to move my son and all his possessions back home from University. I had looked up van hire on the internet and the SIXT website was easy to understand and more importantly gave price detail. The price for the whole weekend hire was very competitive especially when compared with the other major hire companies. Dealing with SIXT could not have been easier - the staff both on the phone and in the office were friendly and helpful. I made the booking over the phone as I had some questions but I still got the on-line price! The van was clean and in good condition and drove easily. Finally I was able to drop the van off on the Sunday evening Read the complete review
by Mark - written on 31/03/11
As a business user, I have found Sixt to be an excellent car rental Company. My preference is to reserve via phone and I have found Sixt Customer services to be friendly, professional and supportive. All home deliveries through a local Sixt agent have been prompt and as I generally hire a car for European mainland travel, all documentation, insurance and associated needs have been taken care of efficiently. The option to download an invoice after return of vehicle is a refreshing change. Furthermore, on a recent minor enquiry, I felt that Sixt Customer Services went "that extra mile" to support me. I would recommend you consider Sixt.
by Amy Abudarham - written on 21/03/11
I rented a car from Sixt after booking this wehn i booked my flight to Manchester. the information sent was good and i was therfore able to find theri offices fairly easily. the staff were helpful and freindly adn assisted me to my vehicle.the car itself was new, clean and it was very helpful that it had a full tank of petrol.The process of returning the vehicle was very easy as teh drop of key box was easy to find.